At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. 

Passengers rely on Lyft to get to work, to go to the doctor, or to get home safely when public transit has stopped running. Drivers use Lyft for income and flexibility. Building a stable and reliable application for our passengers and drivers is a responsibility we take very seriously, and we are building out a team of Software Engineers focused on reliability, to deliver a consistent and highly reliable user experience.

Every engineering team at Lyft is responsible for running and operating the software that they build. The Reliability Engineers works towards standardizing and supporting all of the rapidly growing teams throughout our organization, assessing their architecture, helping them design scalable services, and fostering excellent operational practices. It's a mission-critical role of ensuring that our systems are always healthy, monitored, automated, and designed to scale.

• Define roadmap and architecture based on technology and business needs.
• Build holistic visibility into SLIs, SLOs, SLAs, dependency graphs, past performance of software, network, and system to ensure that we can continue to scale without increasing operational burden or toil.
• Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices.
• Build infrastructure and drive projects that break things with the aim to improve the robustness of production systems
• Use the core Site Reliability Engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the platform.
• Step back to observe patterns and develop innovative tools and automation to minimize toil. Use those learnings to drive the best operational practices.
• Partner with the broader Lyft organization to build a culture of rigorously learning from incidents.
• Unblock, support, and effectively communicate across teams to achieve results.

• 3+ years of software engineering experience
• Experience with high level programming languages (Python, Go, Java, etc.)
• Experience designing, debugging and running fault tolerant large-scale distributed systems
• Experience working with public cloud platforms (e.g., AWS, Google Cloud Platform, Microsoft Azure, etc.)
• Strong troubleshooting and debugging skills
• Experience bringing software to production at high scale
• Strong Cross team collaboration 
• Good communication skills 

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Access to a Health Care Savings Account
• In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service 
• 4 Floating Holidays each calendar year prorated based off of date of hire
• 10 paid sick days per year regardless of province
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy.  Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.