Systems Engineer - Workers Developer Productivity

Full Time
Austin, TX, USA
5 months ago
About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Role

Our team’s core mission is to enable developers to do what they do best — build powerful applications.  We believe they should be able to do this without having to think or worry about infrastructure, scaling, or performance. While Cloudflare Workers, Cloudflare’s solution to serverless computing, handles the infrastructure part, there’s so much more that goes into enabling developers to do their jobs. Developer experience plays a critical role in the success of developers using our platform, so it is our team’s goal to make our platform easy to understand, accessible, and fun and delightful to use! If this excites you, come join our team of talented engineers that enables developers all around the world to build low-latency planet-scale applications for the Internet and the Web!

About the Department

Our team is part of Cloudflare's Emerging Technology and Incubation (ETI) team where new, bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a successful business, ETI leverages our network to deliver entirely new tools and products to our customers. The Developer Productivity team maintains several tools (Wrangler, Miniflare, Workers Playground, among others) within a larger collection of developer resources for one of ETIs most successful endeavors so far, Cloudflare Workers. 

What you'll do

As a member of the Developer Productivity team, you will put yourself in the shoes of a developer, and use your understanding of software engineering and Web and Internet technologies to propose, evaluate, and implement innovative technical solutions that create and improve the development experience on the Cloudflare Workers development platform. To this end, you will:

  • Create and improve development tools to support developer workflows
  • Work on projects that span multiple development surfaces, including Web UIs, CLIs, build systems, CI/CD pipelines, and IDE/GitHub/GitLab integrations
  • Converge existing tools and systems to simplify our product portfolio and increase quality and cohesion of the development experience
  • Help feature teams craft their public JavaScript/TypeScript APIs
  • Contribute to internal and public-facing technical documentation
  • Support the health and availability of services by being part of an on-call rotation
  • Collaborate with engineers across Cloudflare, and contribute at many layers of the stack 
  • Help implement metrics and dashboards to monitor operational health after projects ship
  • Leverage your creativity and developer prowess to seek out new ways to improve the platform

About you

We want you to love it here! This role is a good fit for you if you are:

  • Excited by the idea of helping application developers be successful
  • Experienced with JavaScript and TypeScript
  • Experienced with and passionate about development tools, libraries, frameworks, and workflows
  • Enthusiastic about untangling and re-architecting complex distributed systems to improve efficiency and simplify future development
  • Able to distill developer pain points into a smaller number of root causes
  • Excited to own your work from early discussions on
  • Naturally curious and eager to take a step to learn something new
  • Above all, a collaborator and effective communicator. You want to join a team that upholds a culture of support, open and honest communication, and vulnerability, and that values collaboration over heroism. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to the highest standard

You’ll really feel right at home if you have:

  • Experience using the Cloudflare Workers development platform
  • Experience contributing to OSS software development
  • Experience with production system monitoring
  • Public speaking or developer relations skills

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.