Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 125 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! We are now looking for a Fleet Specialist Team Lead who will be responsible for leading our team of drivers in Brussels.

YOUR MISSION AT VOI

As a Team Lead, you manage a team of 8 to 12 Fleet Specialists. You will divide your time between managerial duties (hiring, training, performance follow-ups of the team) and performing tasks in-field based on business priorities. Your responsibilities will be:

• Make the most out of every vehicle - keep all of our vehicles on the street either available or being ridden by users as many hours of the day as possible
• Provide organised shifts and manage the team’s performance as required when expectations are not met and take action to improve
• Ensure a high quality standard for our vehicles in the field by working with the team to identify damaged vehicles, rebalance wrongly parked vehicles, tidy parking spots and lift vehicles that have fallen over
• Maintain and repair Voi’s fleet of vehicles ensuring that we extend their lifetime as long as possible to minimize costs while upholding a high quality standard
• Assist in receiving, packing and deploying new vehicles arriving at the warehouse or vehicles needing to be sent to another location
• Responsible for the recruitment and training of your team. 
• Work together with your manager and other leaders in your city to schedule and plan the work most effectively, including shift planning
• Oversee the work being done by your team, either in the warehouse or in the field to ensure tasks are completed in the most efficient and safe manner
• Be the guardian of our physical assets - vehicles, facilities and operational vehicles alike to extend their lifetime and be as effective as possible
• Foster a collaborative, safe and friendly working environment, while having high performance
• Ensure the team adheres to defined Health & Safety procedures set out by Voi in all the tasks performed as part of their work
• Be and role model when performing tasks

WHAT YOU NEED TO EMBARK

We seek a team leader with a hands-on mentality who is not afraid to roll up the sleeves. Key qualifications include:

• Previous leadership experience
• Possess a valid driver's license.
• Basic knowledge of digital tools including MS Office and G-Suite.
• Fluent French is a MUST.
• Conversational English is a MUST
• A proactive and positive attitude, and a strong sense of ownership.
• Skilled in promoting and nurturing team collaboration.
• Able to work either 4 am - 12 pm or 7 pm to 3 am, 5 days a week. 

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow professionally and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe's #1 micromobility company
• Get “skin in the game” through our employee options program and play a crucial part in maximising VOI’s global revenue.
• Have a direct impact on our continued success and the development of the micromobility industry in our biggest market.