Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.  

In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!  

We're looking for an exceptional Billing Team Manager to oversee and manage the day to day activities of our local billing and collections department in our Burlington, MA office.This role will report to the Director of Billing. 

What does the day-to-day of a Billing Team Manager at Similarweb look like:

• Lead the Billing & Collection US Team, providing leadership, mentorship, and professional guidance
• Oversee the team’s performance, ensuring the team members meet their ticket and collections targets while working in a systematic and accurate manner
• Contribute to the team’s mission to improve data flows, optimize our processes, and ensure accounting output is accurate
• Act as a focal point supporting the Go-to-market, sales ops, and legal department on varied financial customer-related topics
• Assist with recurring monthly and month-end closing tasks, such as customer payment allocations, running effective bill runs, preparing monthly reports, etc.
• Document, communicate, and update all billing department processes and procedures
• Conduct training sessions for new recruits and the existing staff

What will you bring to the team:

• Superb attention to detail and strong analytical abilities
• Ability to work independently and make independent decisions
• Strong leadership skills with an ability to motivate direct reports
• Excellent organizational, interpersonal, and communication skills
• Ability to learn quickly and keep up in an ever-changing environment
• Experience with a large customer base and high transaction volume

The ideal candidate should have:

• Experience with Salesforce, Netsuite and Zuora
• Prior work for an international SaaS company
• Minimum 2+ years of experience of leading a team 
• Minimum 4 years of billing or administrative experience preferably in subscription billing
• Excellent English – written and spoken

*All Similarweb offices work in a hybrid model, so you can enjoy the flexibility of working from home with the benefits of building face to face connections with fellow Similarwebbers.*

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas:  We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-SS #LI-Hybrid

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