Technical Analyst, Advanced Analytics & Insights

Summer 2024 Start (June - September 2024)

Location: Boston, MA

Wayfair Analytics is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Storefront Advanced Analytics & Insights team is focused on understanding and optimizing customer behavior as a key enabler for the company to move fast and iterate quickly on big business problems.

Leveraging cutting-edge technology and multi-terabyte datasets, analysts will collaborate closely with broader teams within Wayfair such as Product Management, Software Engineering, and Product Design, in order to solve challenging problems. Typical responsibilities include constructing SQL queries, analyzing customer or supplier behavior and trends to generate actionable insights, and developing new recommendations for stakeholders.

What You’ll Do:

• Become the subject matter expert for data, analytics, and testing within a business unit to ensure accurate and proper interpretation of core business metrics and consumer behavior.
• Collaborate with all facets of the organization including product management, engineering, and creative design to identify the most impactful ways for data and analytics to drive decision making and accelerate profitable growth.
• Perform deep-dive analysis, including the application of advanced analytical techniques, to solve some of the more critical and complex business problems including website funnel progression, customer segmentation and targeting, and supply chain optimization.
• Comprehend, extract, and massage information from multi-terabyte data sources including sales, clickstream, logistics, product, and customer databases to deliver business insights and recommendations.
• Develop data visualizations, including reports, dashboards, and analyses in Looker to distribute data insights in an easily digestible manner to over 7000 global employees.
• Design and build solutions to empower stakeholders across Wayfair to self-serve analytical needs.

What You’ll Need: 

Basic Qualifications:

• Currently pursuing a Bachelors or Masters in Computer Science, Computer Engineering, Analytics, Mathematics, Statistics, Information Systems, Economics, Management or other quantitative discipline, with the expectation that the degree be obtained between May and August 2024.

Preferred Qualifications:

• Proficient knowledge of SQL (incl. Aggregate functions, joins, etc.) or other structured programming language(s) (e.g. Python, Java, C)
• Experience in an analytics, business intelligence, data science or engineering role performing quantitative analysis
• Hands-on experience conducting quantitative analyses on large data sets; experience with Excel (pivot tables, vlookup, etc.) and Looker a plus.
• Analytical, creative, and innovative approach to solving problems
• Strong written and verbal communication
• Ecommerce or retail analytics experience a strong plus

An Important Note about Wayfair's In-Office Policy:

All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Tuesday, Wednesday, and Thursday, and work remotely the other 2 days of the week.

At this time, Wayfair does not provide sponsorship for employment authorization for this position.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.