Role OVO-View

Team: OVO Book & Install Product Team

Salary banding:  £60k - £65k

Experience: Mid-level/Expert

Working pattern: Full-Time (12 month Fixed-Term)

Reporting to: Rachel Goulding - Product Lead (working closely with OVO Data teams)

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Technology, Communication, Technical.

Top 3 qualities for this role: Collaboration, Analytical, Strategic. 

In the words of the team, you should leave your current role for this one because….

“You’ll play a lead role in defining our data strategy within your domain, working with business stakeholders, analysts and developers to improve our data landscape”

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

You’ll be working as part of the Product and Technology Team within OVO Retail and will be at the heart of enabling the transformation to a digital at scale, customer centric business with intelligent operations powered by unified, modern technology. You’ll champion customer excellence and be empowered to make a difference on a global scale through enabling our Plan Zero objectives.  

You’ll be part of the product and technology community  at OVO working closely with Product Managers and Software Engineers to build products and services that help our customers decarbonise their homes.

This role in a nutshell:

You will be embedded within one of our Agile Product Teams helping to deliver high quality outcomes for our members, and play an active part in shaping our products and services.  

Your direct reporting line will be into one of our Product Leads, who will support your development within your specialist career path and give you access to a network of highly skilled PMs and BAs within OVO and our strong internal community. 

You will have hands-on experience as an Agile Business Analyst having worked on a range of products and features as part of an Agile Scrum team. You’ll understand the importance of customer experience and delivering measurable value, and be able to simplify the complex whilst working in a fast paced and dynamic environment.  

Your key outcomes will be:

• Working with the Product Manager to understand upcoming roadmap initiatives.
• Using research and analytics data to help inform and validate requirements. Analysing and drawing insights from large datasets
• Working with UX, Subject Matter Experts and Software Engineers to undertake analysis and document functional and non-functional requirements.
• Using your verbal, visual and written skills to create high quality outputs from high-level concept sketches to detailed technical diagrams, user story maps, user stories and test criteria.
• Use your knowledge and detailed analysis to inform the behaviour of products. Communicating complex or technical requirements in a simple, understandable way to stakeholders at all levels..
• Support the Product Development Team ensuring delivery of the Product Roadmap, understand the product deeply its purpose, behaviour, the technology used including APIs and data. Be an expert for the Product.
• Work with the Product Development Team to maintain a quality Product which delivers on its mission and participate in planning, stand ups, refinement and demos.
• Actively participating in OVO’s Product and Business Analysis community, gaining knowledge, developing your skills and promoting a culture of collaboration.
• Sharing knowledge and participating in peer:peer coaching

You’ll be a successful Technical Business Analyst  at OVO if you have…

• A proven delivery expertise in technology, working as part of a cross functional Agile delivery team.
• Experience of working in a fast pace, complex and innovative businesses that have seen rapid growth and expansion 
• A proactive, passionate and motivated personality with a self-starter attitude
• The ability to meaningfully and appropriately challenge, but commit wholly once a decision is made
• The ability to time-manage and prioritise workload
• The tenacity to go that extra mile for your customer(s)
• A curious mindset- open to new possibilities and actively explores them
• A structured and disciplined approach to work
• The ability to build effective relationships with colleagues and stakeholders 
• A growth mindset with a passion for learning and continued development  
• Outstanding problem solving abilities - create solutions that appropriately balance risk and reward
• An ability to demonstrate data driven recommendations
• An awareness of commercial drivers and how they might impact work 
• Outstanding communication skills and ability to have an impact quickly 
• An ability to distill complex messages for internal audiences and facilitate effective decision making
• Energy sector knowledge (desirable)
• Formal training and certifications in big data and SQL or a willingness to learn (desirable)
• Formal training and certifications in business analysis such as BCS in Business Analysis (desirable)
• Formal training in agile delivery methodology such as certification as a scrum master or product owner (desirable)

Let’s talk about what’s in it for you

We’ll pay you between £60,000 and £65,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  For your home Get up to £300 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..