Technical Program Manager, Engineering

Full Time
London, UK
9 months ago

Who We Are 

The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business. 

What You’ll Do 

  • Drive functional and technical delivery of team and company-wide initiatives 
  • Establish operational processes for engineering groups, and drive the prioritized execution across multiple engineering teams 
  • Partner with stakeholders and lead execution from inception to production deployment 
  • Proactively manage change in product priorities and ability to adapt to the rapid business and organizational changes that accompany a high-growth environment 

Requirements 

  • 6+ years as a TPM, engineering leader, or product manager working on a complex SaaS-based product 
  • Experience maturing engineering teams' processes and increasing velocity 
  • You are proactive and heavily engaged in all parts of the product development lifecycle 
  • Excellent verbal and written communication skills with a focus on crisp and concise language tailored to the audience (from engineering team members to executives) 
  • Strong understanding of agile development methodologies (Scrum) 
  • Experience partnering with product teams to define strategy, requirements, and long term roadmaps 
  • You are proficient working with engineering teams to design, scope and deliver features 
  • You can create functional specifications, release plans, and product roadmaps 
  • Power to influence cross department teams and build consensus while dealing with ambiguity 
  • Generate useful and actionable reports to leadership on a regular basis 
  • Proficient in Jira, Confluence, and other project planning tools 
  • Bachelor's degree in computer science, engineering or a related technical discipline 

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

Why Cisco 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.  

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. 

Cisco COVID-19 Vaccination Requirements 

The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.