About The Team:The mission of our team is to provide 1st level support to all of our fulfillment systems (WMS,WCS, etc.) at our automated production site in Derby (with occassional work in our German facility in Barleben). You will be part of a new warehouse software implementation team, working cross functionally with your stakeholders to ensure the smooth running of warehouse operation procedures by being the first point of contact for system inquiries.

What You Will Be Doing:

• You will provide live support for our WCS (Warehouse Control System) & WMS (Warehouse Management System)
• You will identify and recommend change controls to support operational enhancements and fixes, as well as specify and deliver local reporting requirements
• You will set up dashboards to support system analysis and system monitoring
• You will continuously review software systems and initiate and implement improvements through enhancements and/or change requests
• You will determine resolution paths for critical issues with suppliers and internal development teams
• You will create work instructions, standard operating procedures, training materials for WMS & WCS, and ensure comprehensive reporting is in place

Who You Are:

• You have 2+ years of experience with WCS/WMS driven production environments
• You have successfully completed a university degree, preferably in Computer Science, Business Informatics or Engineering (or similar practical work experience)
• You have good knowledge of SQL, are data-driven and adept at creating analyses & reports
• You have an understanding of Supply Chain processes and technology.
• You have a great interest in operational processes and their continual improvement
• You work independently, structured and conscientiously, consistently meeting deadlines

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Bippit account - financial support 
• Free professional development and coaching memberships
• Mental health first aiders and an employee assistance programme
• Eye care scheme
• Electric Vehicle & Cycle to work scheme
• Group Life Assurance

Location: The Windmill, 1 Holme Lane, Spondon, Derby, DE21 7HW

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.