Role OVO-View

Team:  Smart, PAYG and Revenue Assurance 

Salary banding:  £30,000 - £35,000

Experience: Expert

Working pattern: Full-Time

Reporting to: Neil Mace / Senior Infrastructure & System Architecture Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Specialist. Supporter. Technical 

Top 3 qualities for this role: Task Oriented. Attention to Detail. Teamwork

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

The Infrastructure and Systems Architecture team is responsible for all systems, processes and third party relationships, as well as managing all changes relating to the platform’s metering systems, including (but not limited to) Secure, DCC, ESG uSmart, IHD, Itron, and meter manufacturers. The team's core objective is to ensure that all new changes, software and hardware are reviewed, tested, released and monitored into the trad and smart metering environment.

This role in a nutshell:

The Traditional Metering SME will provide the business with key and critical knowledge and understanding to support the company's meter rollout objectives. The role’s deep metering experience will complement a team of smart meter specialists in order to provide knowledge and direction for changes related to our traditional metering estate. 

This direction will help our customers and also help us hit our plan zero goals, as metering (smart and trad) is at the heart of everything!

Your key outcomes will be:

• Successfully handling changes including price changes to our traditional metering estate.
• Build and run the change roadmap, 
• Manage our traditional metering infrastructure providers in order to improve value and where appropriate find opportunities to reduce costs.
• Assist colleagues with issues relating to OVO’s trad meter estate.
• Being a point of contact who can reliably offer expert advice.
• Improved understanding of smart metering processes in order to aid the transition to smart metering for OVO’s trad meter customers

Within your first 2 months month you’ll:

• Build excellent relationships with metering infrastructure providers, identifying opportunities to drive improvements for customers.
• Work closely with infrastructure colleagues to understand how traditional meters present challenges for customers, via contact and/or complaints
• Identify process improvements related to trad metering and lead on delivering changes that will deliver benefits to customers
• Build out your awareness of our smart metering infrastructure

You’ll be a successful Traditional Metering SME at OVO if you have a…

• Deep understanding of Traditional Metering technologies and systems including (but not limited to) PPMIPs, PSPs, Itron Managed Services, Talexus, and Payment Allocation (MAP14)
• Experience of leading technical deliveries, including external deliverables and rolling this out to the business - for example traditional meter price change events
• Some awareness of Agile working practices, ideally scrum and kanban
• A consistent record of developing positive relationships with a variety of internal and external stakeholders 
• Experience of working within a hard-working team
• Numerate and analytical!
• Experience in working across teams to make design changes to our architecture to improve our end to end performance
• Familiarity with REC (Retail Energy Code) Schedules relating to traditional metering and prepayment
• Awareness of smart metering infrastructure and the smart energy code (SEC) would be advantageous - as the role is likely to require activities with our smart metering estate 
• Ideally some awareness of working with automation teams and delivery automation solutions, including testing and release monitoring

Let’s talk about what’s in it for you

We’ll pay you between £30,000 and £35,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..