Team Description

Come join our trainee program at SumUp, a rapidly expanding global company delving into two of our strategic areas: fraud prevention and operations. Our program is thoughtfully designed to cultivate talent in these fields, offering an immersive learning experience within a supportive environment. With a diverse team spread across multiple locations, collaboration and adaptability are core values for us.

What you’ll do

• As a Trainee in Fraud Prevention, you will participate in creating and maintaining strategies and decision rules for both Card Not Present and Card Present transactions. This includes setting thresholds on score models, validating their performance, creating decision rules, managing block or allow lists, and implementing changes on Decision Engine (NOTO). You will also be involved in running frequent diagnosis analyses on chargebacks received and collaborating with Sales teams to gather feedback and present solutions for enhancing fraud prevention measures.

• As a Trainee in Operations, you will have the opportunity to harness your expertise in data modeling and analysis to promote a data-driven culture within the organization. You will collaborate closely with engineering teams to develop and document data marts and metrics using cutting-edge tools like GitHub and DBT. Additionally, you will play a key role in generating insightful analytics that pinpoint business opportunities and guide strategic initiatives. Your tasks will also include implementing tests to validate hypotheses for process improvements and aligning with operational and product teams to ensure smooth implementation of new processes.

You’ll be great for this role if:

• Currently studying or graduated, specializing in exact sciences or related fields
• Proficient in English language
• Graduated between December 2022 and December 2023
• Available for full-time on-site work in São Paulo, five days a week
• Demonstrated technical expertise in data-driven analytics
• Strong in stakeholder and project management
• Skilled in navigating ambiguous situations with a problem-solving mindset
• Innately curious and committed to self-learning
• Proactive in taking action and driving results
• Exhibits drive, sets pace, and applies pragmatism
• Effective communicator with strong interpersonal skills

Why you should join SumUp:

• We’re a truly global team of 3200+ people from 80+ countries, spread across 4 continents
• The opportunity to work on large scale fintech products used by millions of small businesses around the world
• A dedicated annual Learning & Development budget (R$10.000/ year) for attending conferences and/or advancing your career through further education
• Enrollment onto our virtual stock ownership program - you will own a stake in SumUp’s future success
• A corporate pension scheme 
• The opportunity to work on large scale fintech products used by millions of businesses around the world
• Access to the SumUp Sabbatical, our Employee assistance program for mental health as well as Fitness and language learning benefits
• Participate in a comprehensive trainee program focused on fraud prevention and operations
• Access mentorship and professional development opportunities to accelerate your career growth
• Enjoy a supportive work environment that encourages innovation and collaboration
• Be part of a company committed to driving positive change and shaping the future of the industry

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.