We are the front-line leaders in the new Wayfair Global Supply Chain Workforce Support Network. We are positioned forward at all the network locations providing direct training & development support to our Supply Chain teams. We bring network-wide resources along with realistic and challenging training initiatives to optimize performance, employee engagement, and professional development for associates and leaders. We are culture enthusiasts throughout our entire Supply Chain network.  

We are looking for a proven leader to influence cross-functional teams responsible for development, standard work, and championing the Wayfair culture in Erlanger, KY The candidate must be a collaborative problem solver, strategic planner, one who can build & manage high performing teams in a fast-paced, rapidly challenging, and fluid environment. 

Schedule: M - F 8am-4:30pm

What You'll Do

• Coordinate, lead, and execute all training functions within Erlanger, KY including new hire orientation, job function training, and continuous development.
• Organize, develop, and lead a team of exceptional and dedicated Training Ambassadors within the Warehouse Associate population; focus on improving safety, quality, and retention.
• Lead various training sessions as needed, including but not limited to: New Hire Fundamentals, Powered Industrial Vehicle (PIV) training, Quality & Process (Current & New SOP) Training.
• Provide professional development programming for warehouse associates and leaders. 
• Record, track, and drive compliance on all training initiatives and report out on training metrics using Learning Management System.
• Partner with Global Supply Chain Training & Engagement, Safety, and Operations teams to develop and improve training resources, strategies, and processes.
• Support Global Supply Chain Training, Safety, and Operations by championing new training programs, processes, and initiatives; provide upward feedback and share observations with business owners to improve alignment, compliance, quality, and engagement.
• Manage priorities, set goals, and partner strategically with stakeholders to align network training initiatives with the local site’s operational and training needs.

What You’ll Need

• 3+ years of experience in Training, Learning & Development and/or Organizational Leadership OR 4 year degree in relevant field, required
• Experience in Operations or Supply Chain preferred
• Raymond and/or Crown forklift/powered industrial vehicle certifications preferred.  Willingness to be trained on multiple vehicle types required.
• Leadership skills and the ability to make decisions with little or no guidance based on policies or best practices.
• Exceptional written and verbal communication to effectively communicate with all stakeholder levels.
• Strong organizational skills and attention to detail.
• A seek-to-understand mindset and teamwork strategies that will allow you to connect with and influence diverse groups of people, including your training audience and stakeholder network.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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