We're Celonis, the global leader in process mining technology, and we’ve delivered enormous value to the world’s largest and most esteemed companies.  To continue to help organizations uncover hidden business value opportunities, reduce carbon emissions, and radically improve customer service, we need you to join us. 

The Team:

As part of the Travel Management Team, you will be reporting to the ​Travel & Expense Operations Manager in Madrid to support the team in our growing operations.

The Role: 

As the Travel & Expense Specialist, you will be the main responsible for auditing expenses and performing related tasks. You will also participate in other activities of the department, acting as key contact for employees and driving the highest customer service to our internal and external stakeholders. You will also collaborate with other finance teams to handle ad hoc queries and requests.

What you’ll do:

Expenses:

• Process Expense reports submitted by employees ensuring they comply with the Celonis policies.
• Escalate non-compliant issues as appropriate.
• Handle incoming requests on travel and expenses.
• Administration of our Corporate Card program.

Travel:

• Provide directions to employees for booking travel arrangements including air, hotel, and ground transportation in our booking tool.
• Track and escalate booking issues and employee complaints, ensuring they are fixed. 
• Assist the Travel Manager in the Preferred Vendors Program by negotiating with hotels, organizing the signature of the contracts, and following up that the rates are loaded in the online booking platform.
• Collaborate with the sustainability team on Carbon accounting.

Events Support:

• Assist the Global Events team and any other teams in organizing travel arrangements for Company Events and any other required tasks such as helping with the budget, developing specific guidelines, creating invites, etc.

Other:

• Review and update our intranet and SOPs as required.
• Prepare training material and provide training for employees.
• Raise technical issues and follow up with the appropriate IT teams / external vendors.
• Support any ad-hoc requests as well as regular audit and reporting requests.
• Initiate and deliver proposals for process improvement solutions.

The skills you need:

• BA and/or MA Degree preferably in Finance, Economics, Tourism, or similar.
• Professional fluency (written and oral) in English (applications in Spanish will be automatically discarded), other European languages are a plus.
• Advanced Excel knowledge & skills;  there will be a practical challenge as part of the interview process.
• Curious, eager to learn and resourceful. 
• Organized, detailed oriented and analytical.
• Resilient, assertive and able challenge multiple Stakeholders & Leadership in decision-making.
• Keen to deliver best in class customer experience to any internal or external stakeholder of Celonis (suppliers, customers, employees).

What Celonis can offer you:

• The unique opportunity to work within a new category of technology, Process Intelligence
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here
• Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, Asians@Celonis, Latinx@Celonis, Veterans@Celonis and more
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world’s largest and most esteemed companies yield immediate cash impact, radically improve customer experience, and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organization has a common language for how the business runs, visibility into where value is hiding, and the ability to capture it. Celonis is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

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