As a Senior Producer, you are a creative and strategic thinker who loves learning everything there is to know about a client’s brand, business, and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. You have a passion for digital project delivery and want to work with globally admired brands.

You will:

• Manage Client Relations by...
• Acting as primary contact of communicating needs between the client, team, and vendors.
• Understanding your client’s short and long-term goals, as well as their competition. -
• Informing clients how to drive project success.
• Delivering solutions to drive consensus for problems in a professional and timely manner.
• Ensure Project Excellence by...
• Supporting developing solutions to drive client business.
• Overseeing the creative, artistic and marketing aspects of production
• Collaborating with writers, designers, and other creative professionals to develop and execute creative concepts
• Overseeing the production of creative assets
• Maintaining a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.
• Aligning the team to project goals by sharing client insights and objectives.
• Creating solid project plans with top-down and bottom-up budgets to support clients’ interests.
• Executing project plans according to established procedures, channels, and expectations.
• Managing and maintaining project scopes and communicate status of scope to team.
• Participating in both client and internal meetings.
• Coordinating project deliverables and guide the team on potential risks.
• Creating an articulate storyline of all client materials.
• Defining, negotiating, communicating, implementing and monitoring quality standards on all project deliverables.
• Managing project communication and documenting issues and changes that affect the project.
• Developing status reports and working with capability project leaders to ensure all resources.
• Creating a positive, team-oriented environment that promotes award-winning work.
• Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.-Identify, analyze, prioritize, mitigate, and communicate project risks.

You have:

• 3-7 years-experience managing a variety of digital/creative project types; Innovation, gaming, ecommerce, marketing campaigns, microsites, and maintenance.
• Experience with Unreal Engine 3D production workflows, linear video and static projects.
• Experience with 3D or animation exposure to Maya, Cinema4D, Blender, and Unity.
• Knowledge of Auto experience or animation experience is preferred.
• Experience with office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
• Experience with collaboration and issue tracking tools such as Box, Jira, and Confluence.
• Strong understanding of how to manage and control project scope, schedule, budget and resource management / reporting and change management, project roadmap development, and revenue forecasting.
• Basic knowledge of Project Management principles, methods, and techniques.
• Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
• The ability to tactically organize and structure activities, paying particular attention to detail.
• Excellent communication skills and are responsive to feedback.
• Strong leadership and decision-making skills to facilitate effective task and resource management.
• Demonstrated communication, presentation, management, facilitation, and negotiation skills.
• A solutions-oriented mindset with the ability to lead by example.
• The ability to stay focused on driving goals, even in high-pressure situations.

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to significantly impact our employees' lives, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass focuses on providing the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.

The ask stems from our want to:

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships.
• Increase employee engagement

This working model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx