Vendor Manager - Dubai, UAE

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. 

The Team

Deliveroo HOP is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in a few minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, we promise to bring customers the very best products at lightning speed. 

You will have a very good understanding of grocery business with buying experience for FMCG and fresh categories. You will work closely with the Vendor Management Lead and support the team in range selection, sourcing, pricing, cost negotiation, promotions, merchandising and marketing campaigns. We are looking for an experienced buyer with supplier relationships in the local UAE market.

What you’ll be doing:

• Implement strategies to select a great range of products and set pricing, as per selection and pricing principles.
• Develop and manage strong relationships with local and international grocery suppliers.
• Negotiate contracts and agreements with vendors to ensure favourable terms and service levels.
• Ensure the right SKUs are nominated for effective and efficient promotional campaigns and events. 
• Analyse vendor performance and take corrective actions to improve service and quality.
• Manage vendor compliance and ensure adherence to regulatory requirements.
• Work closely with the in-stock team to source new products and maintain inventory levels.
• Resolve vendor-related issues and disputes and escalations 
• Monitor market trends and competitor activities to identify new vendor opportunities.
• Stay updated on industry best practices and implement strategies to optimise vendor management process.
• Manage the vendors SKU catalog in Deliveroo HOP system and build store facing item data including categorisation and merchandising. 
• Monitoring SKU performance and optimising the range.
• Manage the invoice, payment and account reconciliation with the vendors.
• Monitor competitors range, activity and price lists.
• Drive media spend with vendors on the platform to promote products and enhance visibility.

What skills you'll need:

• Proven experience in vendor management or buying function within the local grocery market
• Strong negotiation skills and the ability to build strong partnerships with vendors
• Experience in selecting a great range of products and setting pricing as per selection and pricing principles
• Preferably with expertise in international FMCG sourcing and sourcing of fresh categories to cater to diversity of offerings
• Strong analytical and problem-solving skills to evaluate vendor performance and identify areas for improvement
• Excellent understanding of grocery market trends and the ability to identify new vendor opportunities
• Strong communication and interpersonal skills to collaborate with internal teams and resolve vendor-related issues
• Ability to work in a fast-paced environment and adapt to changing market dynamics
• A proactive and results-driven approach to vendor management and procurement
• Excellent knowledge of working on spreadsheets (Excel / G-sheets)
• Knowledge of BI and data analytic tools like SQL, Tableau, Power BI, etc would be an added advantage

Benefits and Diversity 

• 25 days of Annual Leave
• Comprehensive medical insurance 
• Annual flight allowance (for employee only)
• Visa
• Free Deliveroo Plus - Free delivery and access to special offers
• Maternity and paternity benefits
• End-of-year parties & regular social events
• An extremely fun team to work with!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation. 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing scaleups around.