About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Key Responsibility:Are you an energetic, motivated self-starter who can learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you?• Vendor relationship and performance. • Track, measure, report and evaluate vendor performance. • Liaise with vendors in daily/weekly/ monthly/ quarterly (as applicable) meetings to understand issues and barriers to meeting performance target. • Develop and implement performance improvement plans, leveraging internal cross functional expertise and resources. • Report on performance in weekly/ monthly/ quarterly (as applicable) forums with senior leadership (or procurement/ sourcing team as required). • Troubleshoot all vendor problems and present, with mitigation, to management as required. • Set and review measurable targets, guidelines and action plan with vendors, and ensure that they align with the overall business goals of the Payoneer. • Actively identify opportunities to continuously enhance efficiency and quality delivered by external vendors. • Develop and sustain long-standing strategic partnership with Ops-approved vendors. • Facilitate vendor searches, portfolio benchmarking and vendor onboarding with internal stakeholders as required. • Ensure vendors are supported and aware of performance goals and contractual obligations. • Attend all vendor-related meetings that are critical to overall performance.

We’re looking for: • Educational Background: Master’s degree preferred. • Experience: Minimum of 10 years in operations, with at least 2 years in operations management. • Industry Exposure:      Strong preference for candidates with experience in finance, banking, or fintech operations.       Prior experience in online payment processing is highly advantageous. • Vendor Management: Proven ability to manage external partners and vendors effectively. • Analytical Skills:      Strong analytical mindset with the ability to interpret complex data.       Skilled in conducting deep-dive analysis and delivering data-driven strategic recommendations. • Adaptability: Demonstrated ability to quickly learn, adapt, and adjust strategies in response to evolving business needs and dynamic environments. • Attention to Detail: Hands-on professional with a keen eye for detail and operational accuracy. • Language Proficiency: Excellent spoken and written English. • Work Ethic:       High standards of professionalism, integrity, and a strong sense of ownership.       Self-motivated and able to thrive in a fast-paced environment. • Interpersonal Skills:       Strong communication and collaboration skills.       Service-oriented mindset with the ability to influence and manage stakeholders effectively. • Technical Skills: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.). 

The Payoneer Ways of Working 

Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. 

Continuously improve Always striving for a higher standard than our last. 

Do it. Own it. Being fearlessly accountable in everything we do. 

Build each other up Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, click now to apply. 

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.