Critical Mass is seeking a VP, Technology to lead our Chicago-based team and accounts, including US Army, and support our AI practice. You will work alongside our technology leadership overseeing activities including technology strategy, platform architecture, micro-sites, precision marketing, and innovation. As the technical leader of the team, you’ll be responsible for ensuring you have the appropriate talent, process, and tools for success. You’ll have direct input on the roadmap and be the steward of our technical solutions, aiming for the right balance of features, scalability, and maintainability.

Anchored by entrepreneurial practitioner-leaders, Critical Mass is at the forefront of wholistic digital ecosystem thinking and experience delivery. AI has given us more powerful tools to identify audiences and deliver personalized experiences with bespoke content. If that sounds exciting, you’ll be a perfect fit.

You will:

• Lead and grow the “Pancakes” group of accounts and talent
• Be a contributing leader to our global AI and innovation practice
• Provide technical strategy and leadership within CM and to our clients
• Partner with other disciplines to elevate the digital experiences we deliver
• Support organic and new business growth
• Bring unique expertise to CM and leverage others’ expertise from across the org to drive innovation
• Oversee multiple projects and programs across technology platforms and establish efficient processes and procedures for improvement
• Contribute to and support CM Technology Discipline initiatives
• Directly mentor Technology Directors and Technology Leads, and indirectly guide the careers of their direct reports
• Willingness to undergo federal security clearance (CAC/T3)

You have:

• A post-secondary education in Computer Science, a related field, or equivalent industry experience
• Unique expertise that enhances CM’s ability to deliver experiences across the digital ecosystem
• Understanding of programming and architecture of large-scale projects
• Experience working with Adobe Experience Cloud solutions, namely AEM, Target, and Analytics
• Managed multiple concurrent clients and projects alongside new business pursuits
• Worked as a part of a globally distributed team
• Acted as a public facing representative of your organization
• Experience working across multiple industries such as public sector, higher education, healthcare, and financial services
• Directly mentored managers and overseen distributed teams

What We Offer

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.   

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx