Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Job Overview:

We are seeking an experienced and highly motivated Global Leader of Professional Services to join our team and lead our Professional Services organization.  This role is responsible for profitably driving the professional services strategy and plan across the company’s global markets, ensuring service excellence, customer satisfaction, customer success, and software sales growth.  The Global Leader of Professional Services will be responsible for: profitably delivering $80M in bookings/billings, enabling partners to deliver on behalf of Okta, and building and leading a team of 200 highly skilled professionals working in the United States, Europe, and Asia/Pacific/Japan.  The leader will be a key member of the Okta Customer First leadership team working closely with other leaders in Customer First, Sales, Operations, and Engineering.  The ideal candidate will have a strong background in software, SaaS, cybersecurity, and leading distributed global teams.

 

Key Responsibilities:

• Develop and implement a comprehensive global strategy that aligns with and supports the company’s overall objectives and strategy to increase customer success and software growth.
• Profitably deliver $80M in bookings/billings.
• Develop a global strategy and lead the development of regional plans to include a multiple-channel go-to-market strategy that includes: direct customer engagement, partners, outsourcers, and digital.  Drive the growth and scalability of professional services offerings.
• Lead and manage a global team of 200+ professionals, setting clear goals and performance metrics.
• Develop a culture of transparency, innovation, integrity, and empowerment.
• Collaborate with sales, operations, engineering, support, renewals, customer success, and account management teams to identify and close opportunities and develop related strategies.
• Establish and maintain strong relationships with key customers and stakeholders understanding their needs and providing high-impact solutions.
• Ensure the highest standards of compliance and security are upheld across all services.
• Develop and aggressively implement strategies and change to reflect industry/market trends, best practices, and technological advancements to keep the company at the forefront of SaaS security professional services.
• Provide regular reports and forecasts on performance to senior management.
• Work closely with the marketing team to create effective campaigns and collateral.
• Ensure the team is equipped with the necessary training and resources to achieve their goals.

 

Qualifications

• 10+ years of experience in professional services, with a focus on SaaS and cybersecurity.
• Proven track record of leading and scaling professional services teams in a global context.
• Strong understanding of the cybersecurity landscape and SaaS business models.
• Exceptional leadership and communication skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Bachelor's or Master's degree in Business, Computer Science, Cybersecurity, or a related field.
• Willingness to travel globally and frequently.

What we offer:

• Competitive salary and benefits package.
• A collaborative and inclusive work environment.
• Opportunities for professional growth and development.
• A chance to be a part of a globally recognized leader in SaaS security.

How to Apply:

Interested candidates should submit their resume along with a cover letter explaining their interest and qualifications for the role 

Application Deadline: April 1, 2024

Okta is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds.

  Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly with our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

#Ll-GM

Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. 

The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:$322—$400 USD The OTE range for this position for candidates located in the San Francisco Bay area is between:$360—$500 USD

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.