Workplace Experience Coordinator

Full Time
Somerville, MA, USA
7 months ago

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Formlabs prides itself on technological innovation in the 3D printing space - but we're just as focused on making our offices fun & exciting. As we grow, so does the complexity of juggling all the people, events, food, and 3D printers - we need you to help us keep it running smoothly and keep our Formlings & guests happy! As the first point of contact for all guests, vendors and employees, you will ensure that everyone feels welcome from the first moment they step into our office. If you’re excited to show off your hospitality and organizational skills while contributing to a fast-growing tech company, we want you as our Workplace Experience Coordinator!

The Job

  • Campus & Office Management
    • Greet visitors and candidates, ensuring they feel welcome in our space
    • Ticket & task management (through JIRA) - responding to employee requests & inquires as they arise
    • Increasing employee self-service through knowledge-base management and development
    • Daily in-office support - being flexible to assist with an ever-changing variety of business needs
    • Ensure that Formlings have the supplies (and snacks) necessary to be successful in their roles 
  • Event Planning & Execution
    • Plan, support and manage events both in-office in Somerville, as well as larger events in the Greater Boston area - including local customer events, Hackathon, Summer Camp, and more!
  • Support People programs
    • Assist with onboarding new hires, and being their guide in our physical space
    • Partner with Recruiting for events related to talent branding in Somerville/Boston
  • Flexibility to take on other projects as needed pertaining to office changes, upgrades, and new business needs

You

  • Have a strong attention to detail, organization, and punctuality
  • Self-motivator with strong organizational and intrapersonal skills
  • Familiar with G-Suite products, MS Office (Excel fluency required) and comfortable learning new systems 
  • Excited to anticipate and help with the needs of visitors and provide superb service
  • Passion for tackling issues in the moment and anticipating future needs
  • Have a creative and outgoing nature, and a get-it-done mindset
  • Ability to lift 40 lbs and comfortable walking between both offices as needed
  • Self-motivated and resourceful, with the proven ability to multitask and operate successfully under tight deadlines and time pressures
  • You're not afraid to tackle a challenge by yourself, but love collaboration and creative thinking

Our Perks & Benefits:

  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • Low cost fund options in our 401K and access to advisors 
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.