Workplace Operations Coordinator

Full Time
San Francisco, CA, USA
9 months ago

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

We recently opened a brand-new office building in downtown San Francisco!The Workplace Operations Coordinator role will provide outstanding customer service and support the daily management of our office, vendor relations and overall building maintenance. In this role, you have the strong ability to think on your feet, assigning an appropriate level of urgency to specific situations and working on projects independently. You are a diligent and resourceful problem-solver, able to iterate until the right solution is found. You can easily collaborate and communicate with internal teams and external partners. 

What you’ll do:

  • Attention to safety, cleanliness and the day-to-day efficient functioning of the general office environment.
  • Purchase office & kitchen supplies as required
  • Assist management in carpet cleaning, painting, furniture repair, plumbing, electrical, lighting, and HVAC needs.
  • Coordinate space planning and support; assist in updating floor plans, perform moves and new hire space assignments with IT.
  • Act as the liaison between all vendors providing site services, including but not limited to commercial movers, carpenters, security, building management and electricians to fix facilities problems.
  • Maintain building operations and emergency procedure, etc.
  • Schedules preventative maintenance, respond to urgent maintenance calls and participate in the creation of emergency preparedness plans. 
  • Assist with issuance of security badges and security audits.
  • Coordinate with building management for any work order request.
  • Help set up furniture & food for events/meetings.
  • Receive complaints, feedback or suggestions from employees and relay to Workplace environment for consideration.

What we’re looking for:

  • Associates degree with 2-4 years of facilities experience
  • Excellent customer services skills with the ability to interact with all levels of personnel within the company, external customers, and vendors
  • Display a willingness to be flexible and exhibit a professional manner
  • Excellent organization and time management skills
  • Excellent interpersonal and communication skills Ability to work independently
  • Proficiency with MS Office (Word, Excel, PowerPoint) Ability to process invoices for department manager approval
  • Flexibility required if additional work hours are needed
  • Ability to lift between 30 - 40 lbs

Other common names for this role: 

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range$84,000—$105,000 USD

WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • Ripple is Flexible First: in-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which days they come in.
  • Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • Twice a quarter R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time Ripple employees. For all Custody roles, please discuss benefits with your recruiter. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.   Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.