If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

YOUR MISSION

We are preparing to launch our services in Albania soon! To achieve this, we need to build a team of enthusiastic individuals who can be likened to superheroes, covering various roles from sales and onboarding to account management. This team will play a crucial role in establishing Glovo as the preferred brand for ordering in Albania. As a Sales and Account manager, your primary responsibility will be to sign as many partners and in the shortest time possible and in a second moment, manage the relationship with them! Partners are key in our business and growing their business should be your #1 obsession! We won't lie to you – the opportunity is extraordinary, but be prepared for extended hours, so having a high level of energy (GAS) will be essential!

THE JOURNEY

• Sign sign sign restaurants/groceries/Pharmacies and whatever fits in our bag!
• Cultivate relationships with our restaurant partners, guiding them through onboarding, and securing long-term operational success by providing training on our systems and keeping them informed about updates. 
• Act as a central figure, actively addressing obstacles and eliminating bottlenecks throughout the onboarding process to enhance speed. 
• Guarantee that our portfolio of restaurants aligns with the highest Glovo service standards.
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Deliver day to day campaign execution, optimization, and analysis across multiple clients 
• Deliver outstanding day-to-day client service and a high quality of work to agreed excellence service and performance. 
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
• Get feedback from our partners and translate it into product, marketing and operations improvement. Be the main POC between Glovo different areas and the Partner

• Excellent communicator and a great attitude in problem solving 
• Albanian Mother language and Professional english level is a must
• Preferred: Experience on using Salesforce
• Have initiative, be proactive and autonomous - Glovo is also yours! Have good energy and like what you do, even on bad days
• Excel knowledge and Data Interpretation Skills
• Minimum 2-4 years of experience in Account Management and/or Business Consultancy preferably in FMCG, digital platforms or on-demand delivery industry
• Data-driven profile with strong business acumen
• Proactive, organized and detail oriented

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!