Role: Analyst, Insurance Claims

Location: Irving, TX

Reports to: Manager, Auto and Property Claims

Get cooking with HelloFresh!

 At HelloFresh, our mission is to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch, at home. With offices all over the world, we deliver delicious meals to millions of customers worldwide.  

HelloFresh is one of the top three largest companies to come out of Europe over the past four years! Our growth trajectory and expansion has been phenomenal – only three and half years after inception, we are active in nine markets, and on three continents.

We are recognized industry leaders—receiving over $300M in investor funding, as well as numerous awards for our outstanding products & service.

Job Description:

HelloFresh is seeking an Insurance Claims Analyst to our team! As Insurance Claims Analyst, you will join forces with the Claims and Insurance Managers to support the Risk Management department in timely record keeping and data processing for commercial claims! You will immerse yourself in the company DNA to promote HelloFresh’s vision, inspire change, raise the bar on performance, and champion a culture of excellence!

You will...

• Ensure business is compliant with state specific regulations and HelloFresh policies and guidelines. 
• Gather information pertaining to legal document requests and track accordingly.
• Maintain consistent and uniform documentation and claim records and provide weekly metrics.
• Partner cross functionally to collect all documentation needed for claim processing.
• Review claims together with the Claims and Insurance team to proactively address any recurring root causes and partner with all relevant parties on a plan of action.
• Assist with gathering data required for renewal submissions and claim reporting and handle requests for certificates of insurance and automobile identification cards.
• Manages claim recoveries when appropriate including but not limited to subrogation.
• Accurately log all claim loss runs and monthly invoicing across multiple business lines.
• On occasion, participate in conference calls with insurance carriers, brokers, and claims TPA(s).
• Other duties as assigned.

At a minimum, you have...

• Minimum of 2 years of experience in auto, property or workers compensation claims
• Bachelor’s degree preferred; will consider high school diploma with 2+ years claims experience
• Preferred certifications ARM, CFE, CPCU, AIC, etc.
• A proactive and self-motivated mindset and are highly responsive to meeting the needs of our internal and external customer.
• Superior communication and presentation skills with ability to influence across all levels of an organization.
• Strong organizational and time management skills with an attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.