B2B SALES AND OPERATIONS ASSISTANT (F/M/D)
Deine Aufgaben
- Communicating with B2B-Customers and Agents over the phone and through email to build great relationships.
- Support all sales functions, including reporting, order management, and execution of IVY OAK‘s operational processes.
- Achieve operational excellence by accomplishing deadlines, having consistent accuracy, and looking for improvement in our ways of working.
- Thoughtfully resolving order issues in collaboration with customers, the sales team and the operations team.
- Support Account Executives with their daily business – especially during sales campaigns in our showrooms
- Manage all size scales and other information within SAP to ensure deliveries arrive on time, and to avoid and resolve charge backs.
- A degree in business administration, e-commerce, fashion management or comparable relevant qualification.
- Apprenticeship or first relevant professional experiences in the Sales field is a plus.
- Motivation to always serve our B2B clients and offer them the best possible service.
- Excellent analytical skills and love to work with numbers and figures. Strong MS Office skills – especially Excel.
- Thriving in fast-paced environments, embracing collaborating and acting proactively. Be open to continuous change and actively seek improvements and practical solutions in your area of responsibility.
- You have a structured and way of working, know how to take ownership for your tasks, organizing your work efficiently, ensuring tasks are ready on time.
- Very good knowledge of English, German is a strong plus.
- Advanced Excel Skills
- Organizational Talent
- Knowledge and experience in the field of sustainability, CSR and circular economy are a big plus
- An entrepreneurial, high-impact experience at a one of the fastest-growing D2C fashion brands in Europe.
- A steep learning curve with unique insights into the development of an omnichannel fashion label.
- An open and transparent company culture with highly motivated colleagues at our lovely office in the heart of Berlin.
- A great employee discount on our whole collection.
- A subsidized monthly ticket for public transport.
- A free day per year to use for volunteering.