Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.

We are looking for someone in Bogota, Colombia to join in our HUB in Latam.

We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!

At Betsson Group, we strive to offer the best employee experience in the gaming industry and beyond. When becoming a Betssonite an employee is instantly immersed in the One Betsson spirit and gets to work and collaborate with smart, creative, and talented individuals who are passionate about what they do. We offer an international, fun, and diverse environment with a strong company culture. We encourage work life balance, drive innovation and sense of belonging through our great leaders, and provide ample opportunities for growth and career development.

You will be expected to be a pattern breaker and know the importance of providing top-quality service to each customer within Betsson Group. The Systems Engineer is expected to address each customer individually and deliver the service on the right technical level.  The Systems Engineer is driven by doing a difference every day and will take ownership of tasks and follow up on the tasks until they are solved. 

• First point of contact for IT support, infrastructure projects, local management, and vendors/supplier coordination.
• Maintain and develop an Infrastructure supporting Betsson’s business requirements
• Maintain and develop documentation and knowledge sharing in Internal IT via online tools
• Take ownership of system and service monitoring in Internal IT – focus on implementing and continued improvement
• Provide technical expertise to enable the correct application of operational procedures
• Contribute to architecting technical solutions to meet Betsson’s dynamic business requirements
• Contribute to the planning and implementation of maintenance and installation work within an ITIL framework
• Identify operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures
• Maintenance responsibility of all IT equipment in the office (Server room, UPS, Meeting Rooms AV Setup, Mobile Phones, etc.)
• Administration and handling of Betsson’s Infrastructure services namely Active Directory, O365, VMWare, backups, and SCCM.
• Assistance to remote teams for various network and security-related changes
• Liaise between the various departments within Betsson for IT service delivery
• Be expected to work on call and/or on shifts as per business requirements

• Systems infrastructure including servers and storage components
• Microsoft Active Directory,  Office 365, Powershell scripting, and SCCM, with preference being given to MCSA/MCSE candidates
• Virtualization technologies (VMWare), monitoring technologies, and tools
• Mobile Device Management for Windows & Mac (Intune / Kandji)
• Procedures and tools to carry out defined system and data backups and restores
• Implementation of network changes and maintenance routines
• Provision of reports and proposals for improvement to specialists, users, and managers
• Service mindset
• Willingness to go the extra mile for supporting colleagues 

• Tertiary Education and/or a bachelor’s degree in IT / Computer Science
• Vendor-specific certifications (Microsoft, VMWare, Cisco, Veeam)

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

• Private & Life Plan Insurance for you and your family
• Annual Wellness Allowance
• Events and initiatives both Local (Quarterly Meetings) and Global
• Professional Development Programs & Internal Career Opportunities

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Check out the Betsson Group Blog to find out what our employees are talking about.

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