Are you passionate about driving business expansion and revenue growth? Do you like leading strategic initiatives, analyzing market trends, and developing innovative strategies to acquire and retain customers? Then look no further and apply for our Customer Growth Executive role.    EQS Group is a leading international cloud software provider in the areas of corporate compliance and investor relations. By working with EQS Group, thousands of companies worldwide inspire trust by fulfilling complex national and international disclosure obligations, minimizing risks, and communicating transparently with stakeholders.  Transparency is especially important to us. That is why we communicate all our commitments to sustainability, diversity, equality, and well-being on our homepage and our social media platforms. We do this for you, for us, for everyone – fairly and publicly.     The key to our success is hiring talented people who bring passion to the table every day, take responsibility, and support each other in the best possible way to create a trustworthy environment.   

• You're important. A trusting environment and lifelong learning for your individual development. Set personal development goals, and receive support and regular feedback. We support you in equipping yourself for success.  
• Living our values. Take responsibility for a variety of tasks, find out what you like to work on, and find your way to make your own personal impact with us!    
• Great atmosphere. Regular team events, parties, and a talented international team with a common goal that unites us all.   
• Be part of an exciting journey.  Contribute to our success story of becoming the leading European cloud provider for corporate compliance and investor relations solutions.  
• Work-life balance is a must.  We offer flexibility through our hybrid-working model, conveniently arrange your working hours, and the ability to work from abroad within the EU. 
• Your Special Extra. Benefits may vary per location, but we offer a wide range of perks! 

As a Customer Growth Manager, your primary role will be to accompany and support our existing customers in their compliance journey. You will play a crucial role in helping them take their compliance management to the next level by introducing complementary software products from the EQS portfolio. You will: 

• Take ownership of your customer portfolio and maximize your customer’s net revenue retention by implementing successful up-selling and cross-selling techniques, such as targeted marketing campaigns, trials, in-app offers, and direct sales.   
• Develop and maintain a deep understanding of your customers and their specific requirements, by actively engaging with them, listening to their feedback, and proactively addressing their concerns. 
• Keep track and analyze all relevant data about your customers, including their product usage, contract data, and customer pulse. 
• Prepare offers, negotiate prices and price increases, and conclude contracts and contract renewals with your customers. 
• Collaborate closely with the service and implementation teams as well as marketing, sales, and product development. 

• You have several years of experience in Sales, Account Management, Relationship/Service Management or Customer Success 
• You have B2B SaaS experience. 
• Experience in marketing, sales automation, and/or data-driven sales processes.  
• Required Education: Bachelor's degree or equivalent work experience. 
• Excellent communication and interpersonal skills, plus a strong interest in proactively implementing new ideas and processes. 
• Excellent written and spoken language skills in English plus one of the following languages: Italian, French, German, Spanish, or Danish. 
• Sales and negotiation skills. 
• Desire to work in a dynamic, international, and innovative environment, develop yourself and to exchange ideas in teams!