Data Manager - Lifecycle

Vollzeit
Barcelona, Spain
vor 8 Monate

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel your ambitions and make a difference in people’s lives. At Glovo, we believe in paving the way forward together!

Not your usual app. We are the fastest-growing multi-category delivery player in Europe, Africa, and Western Asia, where we operate in +3000 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values.

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
  • We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

💪Our career development philosophy.

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
  • We embrace opportunities to move the needle and make an impact beyond our scope.

🤝Our commitment to being a force for good.

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
  • We invest in doing good by dedicating time and resources into social and environmental initiatives.
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

Your mission:

Join the Growth cluster in the Lifecycle team where data is at the core of how we define, shape and manage our customers’ lifecycle. As a Data Manager at Glovo, you will be instrumental in harnessing data to empower key business and product leads, analysts and data scientists. Your day-to-day will involve engaging with Product, Engineering and Data teams to ensure the process of producing data and deriving insights from it is reliable, scalable and impactful. You will lead by example, demonstrating technical excellence and best practices, while fostering an inclusive environment that encourages growth and success through continuous coaching and mentoring.

 

Be a part of a team where you will:

- Recruit, guide, manage, and grow a high-performing multi-craft team of Analytics Engineers, Data Analysts and Product Data Scientists of different seniority levels.

- Create synergies across Business, Product, and Engineering to prioritize the most impactful Data Products, enabling Glovo’s mission.

- Manage the entire lifecycle of your team's projects, from OKRs definition to efficient execution and value delivery.

- Collaborate with cross-functional teams to develop predictive models for customer churn, lifetime value, and other key metrics.

- Contribute to Glovo’s Data Mesh strategy and collaborate across departments to improve our overall Data capabilities.

- Lead architectural and data modeling discussions (RFCs, Design Documents, …), contribute to technical decisions, and drive impactful contributions to our code base and ways of working.

- Translate product questions and hypotheses into analysis and actionable insights through dashboards, and analytics techniques.

- Improve data discovery and literacy by developing and maintaining scalable and self-service visualization tools and dashboards, promoting their use across the company.

 

What you will bring to the ride:

- 5+ years of experience in Data Science, Product Analytics, Decision Sciences or a similar role, with a focus on customer retention and lifecycle management.

- Experience designing and building scalable and maintainable data processing systems (both batch and near/real-time) and data models that enable data-driven business decisions and product development.

- Strong Product Sense and Project Management skills, with the ability to act as a Data Product Manager if required.

- Proficiency in SQL and Python, and experience with putting data science models in production

- Knowledgeable and experienced in designing and analyzing experiments in digital products (A/B test, multivariate, etc).

- Strong interpersonal and communication skills, with the ability to work cross-functionally with leaders in Product, Marketing, and Engineering teams to unlock new opportunities.

- Proficiency in English.

 

Desirable skills:

- Solid understanding and experience working with churn prediction models, cohort analyses, leveraging predictive models for upselling and cross-selling, building next-best-action models, and experimentation

- Familiarity with statistical programming languages (Python) and experience with popular libraries and tools such as Pandas, SciPy, Seaborn, Jupyter/iPython notebooks, R Markdown.

- At least 2+ years of experience managing a team (5+ people) and multiple projects.

 

Ultimately, if you are an exceptional people manager who is passionate about data quality and eager to make an impact through leading teams that create analytical tools, understand users and products in depth, and identify business opportunities for growth and optimization, we want you on our team.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

 

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings.
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️Extra time off! The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
  • 📚 An external learning budget to fuel your thirst for knowledge and personal growth.

 

Here in Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

 

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!