About Us:    

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is based in Boston, MA. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

This is a great opportunity to be a part of an organization with an outstanding product and culture. We are seeking an experienced Design System Owner with expert visual design skills and technical acumen to take our design system to the next level. You will champion the development, maintenance, and management of LM's design system and ensure that LM's global UI and platform experience is highly intuitive, accessible, cohesive, and visually compelling.

Working in tandem with the design team, product managers, engineering, technical writing, and other stakeholders you will define the design language, principles, processes, and standards that guide the design of the LM Platform to speed delivery and maximize quality. Make your mark helping the design and dev teams deliver cohesive design quickly, maximizing component and code reuse and reducing the learning curve for customers.

Expert visual design skills are a must for this position.

Here's a closer look at this key role:

• Develop and maintain the design system ensuring it reflects human centered design principles, best practices in UI and interaction design and visual design.
• Establish design standards, principles, patterns, and guidelines for the product that maximize code reuse, scalability, efficiency, and consistency. This includes defining guidelines for interaction patterns, visual styles, typography, color palettes, accessibility, and other relevant aspects.
• Design, test, and document global UI components in partnership with the design team, product, dev, and docs teams ensuring they are added to the design system. 
• Work very closely with cross functional partners and design team to ensure the design system, component library, documentation, and governance help them deliver faster and more effectively.
• Documentation and Education: Document the usage instructions, design patterns, principles, and guidelines for the system and ensure designers and developers are able to effectively leverage the system. Conduct workshops, training sessions, or provide resources to help teams understand and adopt the design system. 
• Iterate and improve the design system over time, incorporating feedback from users and customer-facing teams and addressing any gaps.
• Ensure DS updates can be incorporated into existing UX design files as seamlessly as possible, requiring as little effort as possible from designers to get their prototypes up to date.
• Evaluate and incorporate new features of the design tools into the DS library components and then educate the team in their use.
• Manage the backlog and prioritize work in partnership with design, dev, and product leadership.
• Establish and manage versioning and distribution of the design system components. Establish a process for version control, managing the component libraries, and coordinating with design and dev teams to implement updates effectively.
• Create strategy for future UI redesigns.
• Act as a "glue" collaborating effectively in remote agile "Product Trio" teams (Design, Dev, and Product).
• Continuously improve your knowledge of UX best practices, business goals, and seek opportunity to add value to the business and team.

• Demonstrated experience managing and scaling a design system for a SaaS application
• Minimum 6-8 years experience leading complex UX work with cross-functional teams
• Portfolio or work and case studies that demonstrates expert UX, interaction design, and visual design skills
• 1-3 years experience with Figma, ability to make components, styles, layouts, patterns, workflows, prototypes, and iconography 
• Basic understanding of web technologies like HTML/CSS/Javascript, able to build and deploy a simple website 
• Experience with Agile process and working with remote teams 
• High level of leadership, negotiation, communication, and project management skills are a must

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 05/28/2024

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LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards.