This position can be based from one of the following offices in Germany, Spain, Ireland, the Netherlands, or the UK. 

Bring your knowledge. Be a partner. Join our team of Personio’s co-pilots. 

As Director Deal Desk at Personio, you will establish a deal desk as part of our commercial engine, and through this facilitate the further rapid growth of the company covering an SME customer base. By building a strike-force team, and collaborating effectively with related teams in Sales, Customer Growth, Product, Legal, and Finance, you will analyze and further develop our commercial foundations, and operationalize them also in collaboration with our systems teams. This newly created role and team will be part of the supporting functions at Personio, reporting to the CFO, together with Finance, Legal, and Strategy.

Trusted partner in ongoing execution of customer deals

• With a strong commercial view, you will drive sound decision making on more complex deal situations in the best interest of Personio, ensuring compliance and scalability
• Internally facing, you have strong judgment on what can be dealt with directly within the deal desk team, and what needs to be escalated to other internal experts
• You minimize processing cycle times while optimizing annual recurring revenue (ARR) based on business priorities and deal structures
• With a strong business partnering orientation, you will ensure that you and the team facilitate smooth month- and quarter-end sales sprints

• As Personio continues to grow, our contract guard rails similarly need to evolve, and you are in the driver seat to drive this continuous evolution
• As such, you will develop and nurture strong partnerships and collaboration across the company, including our colleagues in Sales, Customer Growth, Product, Legal and Finance, to determine the most effective guard rails framework
• You use business intelligence and leverage data to understand what's working and what's not, reporting on trends, risks, and areas for the business to improve on

• You will build and further develop a small and highly capable “strike force” deal desk team
• You will design, implement and evolve Deal Desk related processes for efficient scaling and drive continuous improvement initiatives to deliver an easy and frictionless experience 
• Through collaboration with our systems teams, you are heavily leveraging and improving the systems infrastructure, increasing the automation share of tasks to be done
• As a natural extension, we consider to “forward integrate” also Billing Operations into the team (currently in build-up phase)

• 10+ years of relevant Deals Desk, Sales Operations and/or Finance experience (with 5+ years in a Deal Desk), in the SaaS industry with progressive track record
• Knowledge and skills typically associated with leading a Deal Desk including strong commercial acumen, structuring (including RevRec), negotiating, and pricing
• Excellent communication skills and ability to influence and work collaboratively at all levels of the company, including advising senior management on key deals 
• Experienced to successfully manage conflicting viewpoints, professionally and respectfully, all while providing solutions
• Strong systems expertise to automate and simplify deal flow processes as part of overall quote-to-cash process (especially Salesforce, CPQ)
• Highly organized, customer-focused, and a high attention to detail
• Ability to multitask and prioritize at times of high volume during month-/quarter-end 
• Strong scaling and professionalization experience through working in both start/scale-ups and public companies with high growth
• Excitement to work in a dynamic, fast-growing, and fun environment 
• Fluent in English (no German required)

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with 2 (fully paid) Impact Days –  one for an individual project of your choice and one for a company-wide initiative
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
• Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes