🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London or Remote |  💰 £ 70,000 - £90,000 + Benefits | Hear from the team ✨ 

About our People Collective:

We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high performing, innovative and agile workforce in doing the most impactful work of their careers to date. It’s an ambitious task to scale this culture and ways of working, but it’s a mission we’re committed to. 

We are looking for an experienced leader to come to Monzo to continue raising the bar on what diversity, equity and belonging means in a modern workplace that is growing quickly. Making measurable progress that makes Monzo safer, and allows Monzonauts to do the best work of their lives, is core to how we work. We are looking for someone who is excited to set an inspiring vision and make meaningful progress towards it. You will be part of the People Experience Leadership team and report directly to the VP People Experience. You will collaborate with our most senior leaders and People Partners to drive change throughout Monzo. 

We have C-Suite level company goals related to diversity and inclusion as well as local strategies in order to move the needle where we feel it will have the most impact. Our employee networks also have their own roadmaps in order to improve the experience for all within Monzo. Your role will be to enable and empower leaders and groups throughout Monzo to execute against your vision. 

• You will set the strategy for D&I at Monzo to deliver against our company wide goals and to make meaningful progress in identified areas of priority. 
• You will collaborate and influence c-suite level stakeholders and senior leaders throughout Monzo to cultivate inclusive leadership that optimises for equity and belonging at a company level. 
• You will be managing a small but mighty team of one and collaborate effectively to ensure both a strategic and operational view is taken to D&I work. 
• You’ll take a data-based approach to D&I, analysing our internal data and reporting on it to inform priorities and decisions across Monzo and communicating progress and pain points at every level. 
• You’ll train and develop People Partners and Advisors to carry out D&I interventions in the Collectives they support, collaborating with them and other leaders to make a measurable impact.
• You’ll take an empowering and collaborative approach to D&I, aiming to never be a single point of failure and to create processes that enable the broadest number of Monzonauts to carry out D&I work and truly enhance our inclusive culture. 

Your first year in the role will look like:

• Setting the strategy for D&I that brings this work to life for all Monzonauts across all levels and communicating effectively to ensure engagement across Monzo. 
• Owning the strategy related to employee networks, collaborating with the employee network councils to ensure they are well supported, delivering impact and are providing a sense of inclusion and belonging. 

• Collaborating with our Talent squad in order to make a step change in how we bring the best people to Monzo. 
• Conducting industry research to identify gaps and opportunities in order to raise the bar of D&I at Monzo. 
• Designing and delivering a curriculum of experiential and self-driven learning for people of all levels, based on Monzo-specific case studies and actionable insights to incorporate into our leadership development programmes. 
• Reviewing our people processes to ensure all processes are grounded in D&I principles with governance controls built in throughout the employee lifecycle
• Delivering key reports and publications such as our D&I report, gender pay gap report, women in finance updates etc. 

You should apply if: 

• You have a deep subject matter knowledge of DEB, trends and best practices
• You have strong project management, prioritisation, analysis and reporting skills, with the ability to deliver data-informed strategic approaches
• You’re a systems thinker, always considering how your work will impact and interact with other parts of the Monzo strategy
• You have past experience influencing and collaborating with senior stakeholders
• You’re excellent at delegation and empowerment, to reach the broadest number of people with your initiatives
• You take a coaching and collaborative approach to working with others
• You’re a great communicator, able and willing to communicate with people at every level of the organisation
• You’re hands-on and take satisfaction in supporting people, projects or tasks however big or small.

  The Interview Process:

  Our interview process involves 4 main stages: 

  • Recruiter call (potentially followed by an initial call with a member of the People team)
  • Take Home Task
  • First stage role specific interview
  • Second stage values interview

  Our average process takes around 2-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com.

  What’s in it for you:

  ✅ We can sponsor visas 

  📍This role is based in our London office, 2-3 days per week but we are open to distributed working with travel to London as needed

  ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

  📚Learning budget of £1,000 a year for books, training courses and conferences

  ➕And much more, see our full list of benefits here 

  #LI-TK1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.