About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

• You will manage daily stand-ups with NetSuite administrators and developers across locations and timezones
• You will bring to execution prioritized projects identified in enterprise technology roadmap from strategic perspectives and manage active backlog grooming amongst multiple teams.
• You will promote career development of 2 internal direct reports and manage sourcing relationships with third-party vendors in augmenting offshore support across locations and timezones
• You will develop, reporting and improve team metrics in application support, problem resolution, escalation, and root cause analysis for bugs reported and progress made on committed project milestone progress with multiple teams

In the role of Enterprise Technology Manager, NetSuite, you will report to the Director, Enterprise Engineering.

We are considering applicants for the location(s) of Dallas, TX and Los Angeles, CA

About You

• You have over 3 years of experience building a high performing enterprise technology team of senior engineers across locations and timezones.
• You have over 8 years of functional experience in automating Order to Cash, Procure to Pay and Record to Report business cycles and how NetSuite is integrated with upstream or downstream applications in end-to-end business processes.  Knowledge of tiles, rights and royalty reporting processes is a plus.
• You have experience working with NetSuite ERP, Concur, Adaptive and Avalara with at least 3 plus years of experience supporting these applications.
• You have experience with procurement and contract management systems such as Coupa and SirionLabs.
• You have in-depth working knowledge of SuiteCloud, SuiteScripts, and SuiteFlows for configuring and customizing NetSuite
• You have active certifications including NetSuite administrator and developer
• You have knowledge of integration technologies such as Mulesoft used to integrate varied SaaS and appreciation for exception handling controls 
• You have experience working in a complex, global environment and managing local and remote teams

About the Team

We are a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run and transform enterprise applications. We promote strong engineering practices, use innovative technologies and cloud-based microservice architecture, which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.