Financial Application Administrator, Netsuite
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Okta’s Enterprise Application Services team is the front line for all Application Production Support. Our application landscape is centered on Okta, Salesforce, NetSuite, Coupa, Workday, Snowflake, Tableau with various integrations to other core applications. We are looking for a Business Applications Administrator. Desired applicants should have experience in resolving issues related to an array of Financial business applications.
As a Finance Applications Administrator, you will play a key role in the Business Technology (BT) team at Okta. You’ll partner with our business stakeholders and BT SMEs focus on production support for multiple Finance applications (Netsuite, Coupa, Xactly, Floqast, and others).Hands-on Netsuite experience within Order to Cash space with good functional knowledge in Order Management, AR, Billing, Collections and Revenue recognition areas of an ERP.
- Triaging and resolving incoming production issues
- User Provisioning, Saved Searches, Reports, updating workflow, configuration and Day-today administrative functions including Salesforce, Netsuite, Coupa, Xactly, Floqast, Zuora Revenue,, and others
- Ensuring optimal performance of business applications by performing day-to-day administration, troubleshooting, and resolving issues.
- Demonstrate strong analytical, problem-solving and communication skills
- Maintaining resolution within given SLA
- Ensuring all system changes made are done within BT security policies, procedures, and SOX compliance.
- Maintain documentation of new system processes and system implementations. Provide general knowledge sharing with the global Application Services team.
- Establish a strong working relationship and pattern with Product Owners as well as other BT functions.
- Managing business application access requests
- Being part of an on-call rotation. This will include weekends.
- Support the Finance departments during the month-end close issues and process
- Contribute to our overall delivery processes across business and BT while improving the health of the Salesforce and Netsuite platform
What we look for
- You have at least 5-7 years of information technology and/or information security experience
- Bachelor's Degree is preferred
- Expertise in Netsuite/Coupa
- Hands on experience with financial applications: Salesforce/Floqast/Zuora Revenue/Xactly
- Experience with working in a global environment
- Experience working with the internal and external audit teams to collect evidence for gap assessment preferred.
- Experience in an environment with SOX framework
- Self-starter, Outstanding listener, great presenter, terrific interpersonal and communication skills
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