Our team is a dynamic, fast-paced group that serves as the central nervous system for all Raisin U.S. operations. From ensuring quality of service, to mitigating fraud, the challenges constantly evolve and so do we. If you’re an experienced data analyst or entry-level fraud fighter who is looking for an exciting career in fraud then read on!

As a Fraud Operations Analyst, you will leverage your expertise in data analytics to ensure the security of deposits on the Raisin platform. Using Python, SQL, and third-party risk information, you'll identify and mitigate payments fraud risk without negatively impacting core metrics and customer experience. Your role involves detecting fraudulent activities, conducting investigations, and collaborating with various departments to protect our customers and the Raisin brand. Key responsibilities include:Fraud Fighting:

• Use your experience with the ACH network to minimize Raisin’s exposure to unauthorized ACH returns.
• Assist in fraud investigations and drive the conversation around Fraud KPIs, policy related to risk, and changes to the product that help to reduce Raisin’s exposure to fraud. 
• Proactively identify and close gaps in our fraud monitoring process.

• Use your scripting ability to help detect patterns in large datasets.
• Analyze risk telemetry in order to identify possible cases of fraud that went undetected.
• Recycle your analytic findings and create rules that help drive the mission of the Raisin U.S. Operations Team.
• Synthesize risk findings into compelling stories and communicate them to Payments Risk leadership.
• Measure fraud performance across payment methods, develop core metrics, and create dashboards to track and understand them.

• Develop low-friction custom risk rules that help detect identity theft, account takeover, and other common types of fraud. 
• Back-test rules to measure effectiveness and adjust as needed.

• Background in data analytics, fraud detection, or FinTech analytics.
• Basic understanding of Python, SQL, and related tools.
• Eager to learn and excited about new challenges.
• Strong communicator and active listener.
• You’re not looking for a boring job. Rather, you are adaptable to changing priorities and you enjoy dynamic work.
• Positive attitude and accountable for results.
• Team player who embraces being pushed out of their comfort zone.

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success. As part of our US team, you will benefit from:

• Flexible working hours and 28 vacation days.
• Personal training budget of $2,000 and 4 full training days per year.
• Access to Babbel for continuous learning.
• Company 401k contribution of 5%.
• Healthcare coverage contribution, including medical, dental and vision.
• Commuter benefits and flexible working from home policy.
• Regular team events, such as Lunch & Learn, Female Empowerment Forum and yearly Summer and Winter Party.