Job Description

Working in Deliveroo's Finance Technology team, you will ensure the Finance team is supported in their use of the technologies they employ to do their job. NetSuite is our core Finance system and it is supplemented by additional applications focused on specific tasks performed or managed by the Finance team. You will be based in our HQ offices (London, Cannon Street), and we are operating on a hybrid model.

The administrator will:

• Work with end users to educate them on the use of the different supported Finance applications.
• Create reports and searches within the main Finance applications
• Help test new software releases and fixes to existing systems
• Work with the Support Lead and help resolve queries relating to the Finance Systems
• Create the documentation of main processes
• Log and manage support cases using Deliveroos tools (email, NetSuite & Jira)
• Troubleshoot integration and systems issues as they arise.
• User account management including updating the system with new starters, role changes, and leavers.
• Complete regular BAU tasks required on Deliveroo's enterprise applications

Personal attributes

• Customer service mindset
• The ability to explain concepts in simple, clear terms
• Empathetic, with an ability to understand issues from an end user perspective
• The ability to determine causes and produce solutions
• Work collaboratively and independently

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.