About the role

To get to zero emission in 2050 the world needs to be electrified rapidly. New electrified vehicles and energy systems rely heavily on batteries and require the right solutions to scale-up successfully. TWAICE is leading the market of battery analytics software with cutting edge and industry-leading technology. As our Head of Solution Engineering (m/f/d), you will play a crucial role in making our customers successful and making a deep impact on the company.  Our Solution Engineering team creates value for our customers by mapping their business challenges to the TWAICE solution portfolio and presenting this via engaging stories. As part of the Sales team, they work together with Product Management, Engineering, and Customer Success to translate business into technical requirements and back into value for our customers, based on the TWAICE predictive analytics platform.  We are seeking a dynamic and experienced Head of Solution Engineering (m/f/d) that will help us lead and grow the global Solution Engineering organization. This exciting role requires both business and technical acumen as well as excellent leadership, interpersonal, and organizational skills.Location: Munich or remote anywhere in Europe

Your daily business will involve

• Developing and executing a global pre-sales strategy, aligning with the company’s overall goals and objectives.  
• Recruiting, training, and managing a high-performing global Solution Engineering team, providing coaching, mentorship, and guidance.
• Defining and managing the technical sales process in a highly complex environment.
• Collaborating with the company's Sales, Marketing, and Product Management teams to ensure products and services meet customer needs and are effectively communicated in the marketplace.  
• Working closely with the Sales team throughout the pre-sales process, including support for preparing proposals and developing strategies to win customers.
• Developing deep product knowledge of TWAICE Battery Analytics Solutions and applying it to help our customers solve their toughest battery problems.
• Staying up to date with industry trends, customer needs, and competitive offerings, providing insights and recommendations to senior management to drive continuous improvement and innovation.
• Ability to translate technical capabilities into business value that resonates with C-level expectations.
• You are a TWAICE storyteller, able to coach your team on delivering engaging product demonstrations, both in person and virtually, to support sales, business development and general thought leadership activities.

Your profile

• 3+ years of experience in managing and developing technical pre-sales teams, ideally in deep tech, SaaS companies. 
• 6+ years of experience in technical pre-sales role as a Solution Engineer, Solution Architect, Sales Engineer, ideally in SaaS companies.
• You bring international experience from former roles, e.g. intensively working within global teams or having led them.
• You are used to leading teams based in different locations or remote.
• Direct experience in the battery industry or a related field is a definite plus.
• As an excellent communicator you are able to communicate on all different levels inside an organization and as such you easily become the trusted advisor from project management to the C-Suite.
• Exceptional presentation and communication skills, both face-to-face and in writing, are among your strengths. 
• At the same time, you are able to talk to technical teams at eye level.
• Speaking of which, you are fluent in English.
• If you can speak German - super - if it’s any other European language - super as well!
• You can easily manage, prioritize, and successfully complete multiple projects in parallel.
• You are enthusiastic, proactive, positive, customer- and service-oriented.
• You feel comfortable in a fast-paced startup environment.

Do you find yourself wondering whether to apply or not because your profile does not match our description 100%? We are more than happy to receive your application - for us, motivation, and drive to succeed can be worth more than matching all the listed qualifications.The only hard pre-requisite is leadership experience in a pre-sales role – we are looking for people that have been there, done that! 

Benefits

Our compensation package is built on three parts: In addition to a competitive salary, you will participate directly in the success of TWAICE and receive virtual company shares (VSOP). In addition, we want to ensure that you can continuously develop personally and professionally and that you feel comfortable with us, and therefore we offer you a wide range of other benefits:

• A training budget of €2,000 a year and further training possibilities within the company.
• Free access to a tool of your choice: Skillshare or Coursera.
• Book circle (Order a book via TWAICE - we pay for it, you read it).
• Free breakfast, free lunch, free snacks, drinks and coffee in the office.
• Subsidized access to gyms via a Gympass membership - not only for you, but also for your friends and famly.
• Easy and affordable bike leasing with JobRad.
• Company pension plan matching at 100%.
• Flexible working hours and flexible working from home within Germany: You decide when and where you work. We provide you with state-of-the-art IT hardware. Working within the EU is also possible for up to 90 days a year.
• 30 vacation days.
• A high degree of personal responsibility, creative freedom, and opportunities.
• A strong team culture with regular team events and off-sites (Summer and Christmas party, at least one big off-site, Oktoberfest event, regular team and sports events).
• Borrow our company cars (e-Golf and Tesla) for private use and free EV-charging at our company.
• Multicultural team and a relocation budget of €800 for international relocations to Germany.

Social Media

Would you like to find out more about TWAICE as an employer? Then take a look at Facebook, Instagram, ​LinkedIn or Kununu​.