Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

This rolls* priority is to ensure the success of a transitional POS rollout of Toast’s mid-market and enterprise hotel customers from when a Master Service Agreement is completed to the onboarding of Toast at an individual location. As a Hotel Sales Coordinator, you will both assist and manage different aspects of customers’ rollouts of Toast POS to their locations. This includes connecting with both corporate and franchisee representatives to gather the necessary information to book and onboard a location to Toast. Your primary goal as an Hotel Sales Coordinator is to demo, quote, and contract all locations within a customers’ transitional POS rollout in an efficient, smooth and timely manner.

About this roll* (Responsibilities) 

• Help generate and execute the rollout of Toast POS to Enterprise Hotel customers by coordinating cross-functionally within Toast and customers’ operations teams
• Understand the MSA of Enterprise Hotel customers in-depth
• Collaborate closely with Onboarding, Restaurant Success, Business Operations, Billing and Sales Teams on managing the sales and paper processes of individual Hotel properties
• Communicate high level metrics of customers’ rollouts to both internal and external teams on a weekly basis
• Meet and exceed booking and go-live goals and overall business objectives
• Educate customers on available Toast POS products and services through presentations and demonstrations
• Execute high volume of calls, emails and coordination between internal and external resources and franchisee & corporate customers
• Utilize Salesforce CRM to produce a hardware and software quote and contract for all individual locations of a customer’s rollout
• Understand and effectively communicate the strengths, benefits, and challenges of a rollout in order to make the POS transition as smooth as possible for both the customers and Toast

 

Do You Have The Right Ingredients (Requirements)?

• Ability to work comfortably and effectively with teammates and colleagues in cross-functional roles
• 6+ months of closing sales experience
• Prior hospitality experience
• Excellent communication; written, organizational, and verbal presentation skills
• Technical aptitude to master existing CRM as well as overcome future challenges; experience with Salesforce or another CRM is required
• Self-driven motivation to complete a project smoothly and efficiently
• Ability to deal with objections appropriately & negotiate
• Competitive, organized & resourceful critical thinker

Attention to detail and ability to thrive & adapt in fast-paced shifting environment

• Preferably Associate’s or Bachelor’s degree

Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary plus the eligibility for equity and/or other benefits. In addition, this role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.Total Targeted Cash$164,000—$200,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.