Critical Mass' Internship opportunities are part of our Trailhead Program and will provide a 12-week jump-start to your career. The program is a fast-track to launch your career through regular learning opportunities, mentorship, client work exposure, while also getting paid. We aim to show you all the amazing work we do here at Critical Mass, and to support you as part of the team! You will have the opportunity to try the digital agency world through multiple internship and client projects to see if it's for you! 

Our Internship will run from May 21-August 9, 2024.  

All applications are reviewed on a rolling basis.  

The Human Resources (HR) Intern is an ideal opportunity for someone with a strong desire to learn more about various HR functions in a contemporary, fast-paced environment. The HR Intern will provide support to the human resources team in a variety of ways. The successful candidate will gain experience with ADP, new hire onboarding, employee opinion survey’s, employee recognition, career development processes, and policy and procedure administration.  

You Will:

• Have exposure and be trained on the career management process, communication of company policies, employee onboarding, and rewards and recognition.
• Assist in the coordination, preparation and execution of paperwork including new hire packages, employment verification and letters of employment.
• Organize and maintain HR content management system and employee files.
• Assist in communicating career management and other company processes.
• Partner with HR Director and HR Manager in working with internal departments to resolve employee issues.
• Serve as an information resource and liaison to employees and managers.
• Assume ad hoc tasks as necessary.

You Have:

• Current student or recent grad in HR focused post-secondary program
• Have experience in training and development or have some related work experience
• Highly proficient in the use of MS Office Suite, Internet browsers, PowerPoint and intermediate knowledge of Outlook
• Superior communication skills, both oral and written
• High degree of confidentiality and dealing with sensitive matters
• Self-motivated, assertive, outgoing and eager
• Good use of tact and judgment
• Exceptional people skills, diplomacy, and a customer service focused attitude
• Ability to multi-task in a fast-paced, flexible environment
• Aptitude and desire for a career in Human Resources
• Knowledge of employment related laws and practices is a plus

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: 

 Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement 

 This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx