Critical Mass' Internship opportunities are part of our Trailhead Program and will provide a 12-week jump-start to your career. The program is a fast-track to launch your career through regular learning opportunities, mentorship, client work exposure, while also getting paid. We aim to show you all the amazing work we do here at Critical Mass, and to support you as part of the team! You will have the opportunity to try the digital agency world through multiple internship and client projects to see if it's for you! 

Our Internship will run from May 21-August 9, 2024.  

All applications are reviewed on a rolling basis.  

The Human Resources (HR) Intern is an ideal opportunity for someone with a strong desire to learn more about various HR functions in a contemporary, fast-paced environment. The HR Intern will provide support to the human resources team in a variety of ways. The successful candidate will gain experience with HRIS systems, employee feedback surveys, employee experience and recognition, career development processes, and policy and procedure administration.  

You Will:

• Have exposure to and be trained on the career development process, communication of company policies, employee data management, and the employee experience function.
• Assist with management of data in HRIS systems to ensure data is accurate through data entry, audits, and data validation.
• Support the design and maintenance of systems and procedures to ensure the validity of data across systems.
• Assist with management of dashboards and queries.
• Assist in communicating career development and other company processes.
• Collaborate with and learn from key members of the global human resources team
• Serve as an information resource and liaison to employees and manager.
• Support the employee experience team in data reporting and analysis from employee engagement surveys.
• Prepare basic presentations where requested.
• Complete ad hoc tasks as necessary.

You Have:

• Current student in HR or business analytics focused post-secondary program.
• Have experience in training and development or have some related work experience.
• Highly proficient in the use of MS Office Suite (intermediate knowledge in Excel and Outlook), Keynote.
• Superior communication skills, both oral and written.
• High degree of confidentiality and dealing with sensitive matters.
• Self-motivated, proactive, and eager to learn and grow.
• Good use of tact and judgment.
• Exceptional interpersonal skills and a customer service focused attitude.
• Ability to multi-task in a fast-paced, flexible environment.
• Aptitude and desire for a career in Human Resources.
• Knowledge of employment related laws and practices is a plus.
• HR-related data analysis a plus.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement 

 This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx