Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Aligned to a strategic Public Sector vertical (e.g Public Safety, Defence, Intelligence), the ISR role serves to drive additional net new expansion across large/strategic Enterprise or Public Sector accounts, by driving growth in subsidiaries that are uncovered by the AE through new and expansion opportunities inside the existing account.

To be a successful Inside Sales Representative you should be able to build trust and gain insights from customers quickly and translate customer needs into product value/impact. 

Our ideal candidate enjoys helping people uncover innovative ways of doing things. They are curious and empathetic and understand the opportunity technology has to change the world for the better. They are focused on process and structure but are not afraid to think outside of the box as needed to achieve success for yourself and the team. 

Responsibilities:

• Cultivate sales by nurturing inbound leads and leveraging a multi-channel, multi-touch outbound prospecting strategy
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Collaborating with your broader team to identify strategies to achieve sales goals and uncover new, high-value opportunities
• Understanding customers' needs and identifying sales opportunities.
• Advise on Elastic products and values: Answering potential customer questions
• Growth focused: Keeping up with product and service information and updates.
• Developing and maintaining customer map.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Updating sales activities in Salesforce to provide accurate, real-time forecasts for the business

• 3+ years of experience in Inside Sales, preferably in a SaaS product environment supporting strategic accounts or complex B2B sales
• Technical curiosity and strong business acumen 
• A collaborative and inventive approach to problem-solving
• Ability to contribute effectively with a matrixed sales team and influence outside of function to drive results
• A creative approach in thinking about driving efficiency and pipeline growth
• The desire and ability to operate and thrive in an ambitious, self-starting environment
• Whether through work or life experience, you have demonstrated success in working with people across cultures and countries. Remember, Elastic is a highly-distributed company and values diversity and an open mind.

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As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

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