(Junior) Damage Control Manager (m/f/d)
Why roadsurfer?
- TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
- FLEX WORK & WORKACTION: You are flexible in terms of working hours. Our Flex Work Policy enables you to switch between office days and home office days and work from abroad in Europe for one month per year
- PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
- CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
- JOB BIKE: Stay fit with our job bike offer
- DISCOUNTS: Use our Corporate Benefits Platform, the Travel Industry Card and Family & Friends Discounts
- THE PLACE TO BE: Look forward to a beautiful, bright office with everything your heart desires, like table tennis and table football. You can also enjoy our weekly breakfast and lunch specials
- OFFICE DOGS: Dogs in the office are welcome
- Placing repair orders: You are responsible for placing repair orders with our network of qualified repair shops.
- Costing: You'll assess damage to vehicles and prepare estimates for repairs. Don't worry, if you haven't done this before, we'll teach you.
- Invoicing: You send invoices to customers and handle any complaints.
- You are the contact person for colleagues and external partners.
- Career changers possible: We welcome applicants from all industries. Previous experience in the automotive industry is not required, as comprehensive training will be provided. You should just have a keen interest in cars or even motorhomes.
- Customer Focus: You should be able to provide excellent customer service and communicate effectively with customers. You are the first point of contact for our customers. Therefore, it is important that you have excellent communication skills and always present yourself in a friendly and professional manner.
- Affinity for cars: Your passion for cars is at the heart of this role. You should have a strong interest in cars and be willing to keep learning. Your enthusiasm for cars will help you succeed in this role and provide the best possible service to our customers.
- We expect you to be business fluent in German, good English skills are helpful in our international environment.