Join us on our mission to make a better world of work. 

Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, PwC, KIND, SoulCycle, Celonis and BigCommerce depend on Culture Amp every day.

Culture Amp is backed by 10 years of innovation, leading capital venture funds, and offices in the U.S, U.K, Germany and Australia. Culture Amp is recognized as one of the world’s top private cloud companies by Forbes and one of the most innovative workplace companies by Fast Company.

Learn more about how Culture Amp can help you create a better world of work at cultureamp.com.

How you can help make a better world of work

We are looking for an experienced Lead People Operations Partner to join our global People Operations team. This role is pivotal in overseeing day-to-day people operations activities, fostering an engaged workplace culture, and supporting the overall success of our mission-driven company.  

Our POps mission is to build a better world of work for our Campers.

As a Lead People Operations Partner, you will report to the Director, Global People Operations.  You will lead our small global POps team (APAC, EMEA & NA) overseeing various HR functions, ensuring the seamless execution of People processes, compliance and Camper support throughout their life cycle.  You will play a critical role in partnering with stakeholders to develop new solutions to drive change across a rapidly growing organization.

To be successful in this role you will have held a similar people leader role in HR Services/HR Operations in a midsize organization.  You bring global operational expertise, ensuring we meet regional requirements, and we have the foundational building blocks for scale.

As a member of our global People & Experience team, you will: 

• Supervise the day-to-day operations of our POPs team, with a focus on process improvements, systems automation, enablement, onboarding/offboarding, LOAs, global mobility and other employee-related changes.
• Provide operational support to the POps team, including guidance, conflict resolution, and escalation support.
• Engage in coaching, feedback, and career development conversations that align with our values and leader accountabilities.
• Contribute in the development and implementation of scalable People processes and procedures.
• Maintain a working knowledge of global policies, legislative changes, compliance filings, and all other regulations that may impact our people practices.
• Analyze data and provide insights for improving the functionality of our help tickets and response rates (JIRA experience a plus).
• Collaborate with other teams and enable all to ensure processes are optimized.
• Collaborate in special projects and initiatives as needed.

You will bring:

• 5+ years of HR experience, with a proven track record for leading, inspiring and nurturing growth of a diverse team.
• Enduring curiosity and passion for people and culture.
• Strong proficiency of APAC employment law (EMEA a plus) and development of HR policies and procedures.
• Experience in adapting to ambiguity and spearheading initiatives independently.
• Experience with HRIS management (BambooHR is a plus).
• Experience within a comparable, high growth environment (i.e. scaling company).
• Experience working collaboratively with multiple stakeholders, taking initiative to move projects forward, with a solution-oriented mindset.
• A reputation as a trusted advisor, with integrity and discretion.
• Excellent communication skills and strong attention to detail, with a high level of organization skills.

We believe that inclusive businesses are better, not just for “company results”, but for the world. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

We ensure you have the tools you need to thrive both in and out of work.

• MacBooks for you to do your best work 

• Share Options - it’s important to us that everyone is an owner and can share in our success

• Excellent parental leave and in work support programme, - for those families to be

• Fun and inclusive digital, and in-person events

Most importantly, an opportunity to really make a difference in people’s lives.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.