If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

THE JOURNEY

• Meet and train potential candidates to help them become couriers in few hours!

• Manage daily operations of the Glovo Center in Tirana, our center of support for local couriers 

• Be there for the Glovers when they need support, assisting them on a diverse range of topics, varying from app functionalities to payments and other topics they face on a day to day basis.

• Provide constant feedback and insights on the status of the fleet in the city and region to the Operations Manager

• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.

• Perform analysis and create dashboards to give visibility on the performance of the main operational KPIs.

WHAT YOU WILL BRING TO THE RIDE

• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.

• Perform analysis and create dashboards to give visibility on the performance of the main operational KPIs.\

• Excellent communicator and a great attitude in problem solving

• Albanian Mother language and Professional english level is a must.

• Have initiative, be proactive and autonomous - Glovo is also yours!

• Have good energy and like what you do, even on bad days

• An empathetic, inclusive and curious attitude

• Excel knowledge and Data Interpretation Skills

• Preferable previous experience in on-demand fleet management

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

We believe driven talent deserves:

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!