About the Role:

Deliveroo is on a journey to transform the way we shop and eat. In order to do that, we're building a company where everyone can belong, grow and do the best work of their lives.

The People function in support of this is undergoing a transformation journey and we are looking for a People Transformation Business Analyst who can support us in making this a success. This is a hybrid position based in our cannon street office 3 days per week. The role will report into the Head of People Transformation & Technology

What You'll Be Doing:

• Requirements capture and analysis for process improvements, system enhancements and strategic HR initiatives. An ability to both see the bigger picture and to be able to dig into the fine detail of business requirements will be critical.
• Process design and mapping.
• User journey mapping.
• Data manipulation and analysis.
• Business case and document writing to obtain stakeholder buy-in and secure strategic alignment.
• Facilitating structured workshops focussed on stakeholder outcomes. Translating business requirements into actions.
• Producing change management, cutover and testing documentation.
• Coordinating and maintaining the people transformation roadmap.
• Liaising with other business functions such as technology on solutioning for HR business requirements.
• Working with project teams and other parties to ensure organisational change and readiness activities such as testing, training and documentation are completed and to a satisfactory standard.

Requirements:

• Proven experience in a Business analyst role within a Human Resources function, preferably with experience in target operating model development.
• Strong understanding of HR processes and data including joiner/mover/leaver processes.
• Strong project management skills with proven experience working on multiple complex cross functional/market projects/initiatives.
• Excellent Excel/Google Sheets skills.
• Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures.
• Great stakeholder management, dealing with multiple stakeholders at varied levels of the organisation – subject matter experts, functional leads, departmental heads.
• Ability to plan, organise and prioritise workloads - The successful candidate will be aligned to multiple projects/programmes.

We're also interested in…

• Experience in Workday & ServiceNow organisations
• Business success with Agile approaches, e.g Kanban

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.