If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We are looking for a Product Manager to join our team and be responsible for managing one of the core domains of Yotpo’s Communications product - SMS. Yotpo Communications product is our SMS & Email marketing product, that is rapidly growing and evolving, serving dozens of thousands of merchants and millions of consumers every month. You’ll be responsible for one of the most significant areas of our Communications product, therefore taking an integral part of its success.

The ideal candidate should be able to get into the finest details, craft engaging user experience, innovate in a challenging domain and lead our engineers to evolve our product in a scalable, stable manner with great performance.

Responsibilities

• Develop a strong understanding of the market, competition, customers, and the business
• Create and manage KPIs, roadmaps, project plans, and product specifications
• Build product prototypes and mockups while prioritizing and creating detailed product specifications, business rules, flows, use cases, and user stories
• Lead, collaborate with, and challenge a strong team of engineers onsite and remotely.
• Lead and collaborate with partners, CSMs, Support and outsource companies in the ecosystem - mainly located in the US
• Identify customers' needs and help translate them into requirements that can be solved using shared infrastructure
• Understand the ongoing changes in the eCommerce communication infra and capabilities

What’s in it for you?

• You’ll have a front row seat to Yotpo’s effort to become a true multi-product vendor. Your contribution will have a huge impact right from the get-go
• Build a wide set of skills driving Yotpo’s business processes and eCommerce strategy, while solving technological challenges and mastering the eComm ecosystem
• Work with and learn from a strong team of top-notch PMs, at a booming, product-centered tech vendor. Sunday morning doesn't have to be a bummer

The Ideal candidate

• A team player(!)
• 4+ years of experience working as ahands-on Product Manager in a successful startup or a top technology companyAn independent, highly organized, and self-motivated worker
• Exceptional communication skills and proficiency in English
• Exceptional user experience approach, breaking down and deeply understand users behavior
• Experience working with customers, technical teams, and management to collect requirements, define features, and technical designs.
• Strong attention to detail including proven ability to manage competing priorities
• Expert analytical skills with the ability to clearly and accurately communicate data insights, and methodical approach to problem solving
• Bachelor's degree in relevant fields
• Experience working in B2B/B2C /SaaS/eCommerce marketing — an advantage

#LI-Hybrid