At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft is looking for a strategic partner to the business to manage our global Contingent Workforce Program.  The Program Manager will be a relationship builder, problem solver and a change agent responsible for partnering with Lyft departments to proactively support all Contingent Worker needs. You’ll re-imagine the process with your customers in mind, finding opportunities for automation while managing risk for Lyft. 

• Proactively partner with internal teams to understand and fulfill their workforce needs, while innovating and refining our contingent workforce processes 
• Develop and execute a comprehensive strategy for our contingent workforce management, aligning with Lyft’s broader financial and operational goals
• Enhance existing processes and implement automations to better manage the global contingent workforce
• Consult with the People team and business leaders to better understand their workforce needs and advise on the appropriate strategy
• Establish and develop relationships with all key stakeholders: suppliers, internal customers, internal People team, Procurement, Legal, IT, and other business stakeholders to drive and understand global operational needs, create processes that will drive adoption of and compliance
• Oversee the continuous improvement process by managing workforce performance metrics, ensuring thorough and timely assessments to enhance staffing quality 
• Identify areas of risk proactively and partner with People and Legal teams to drive solutions to mitigate such risks
• Ensures compliance among contingent workforce and suppliers

• 5+ years work experience in project management, managing complex and business critical projects
• 2+ years of experience in workforce management, Managed Service Provider (MSP) operations, or recruiting / talent acquisition
• Comprehensive understanding of contingent workforce guidelines and best practices, as well as contingent workforce risk and compliance strategies
• Strong analytical acumen, including a predilection for data-driven decision-making, and familiarity with reporting and analytics tools to assess CWM performance metrics
• Strong communication and  interpersonal skills

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the San Francisco Bay area is $117,000 - $130,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.