This position can be based in Munich or Berlin (50% remote option).Bring your drive. Make a difference. Join our Customer Experience team at Personio and be a part of something big – not just for yourself, but for your teammates and your customers. Together, we’re building relationships, solving problems and impacting the way people experience work every single day.As our Customer Growth Manager, you will actively contribute to Personio’s growth by driving upsell/cross-sell revenue with existing customers in DACH. As Personio experts, we follow a result-oriented, customer-centric sales approach. We guide our customers and actively drive the decision – all with a high focus on our products' values. We challenge and encourage each other with the aim to enable SMEs to unlock their full HR potential. If you are ready to build the category leader for HR software for SMEs in Europe with us and develop further, we are excited for you to join us!

• Expanding our DACH customer revenue by identifying & approaching existing customers with upselling potential in order to build a healthy sales pipeline. 

• Independently managing your own book of business - conducting product demos and continuously building business relationships.

• Analyzing the behavior and needs of customers (e.g. Health Score, NPS) and suggesting specific actions to ensure they are making full use of our product suite. 

• Working with ambitious targets to be able to measure the success of your work and position our product against our competitors.

• Scaling up and constantly improving our work to increase the quality and efficiency of our upsell processes.

• You are a teamplayer: You do not only find solution to problems as they arise, but think of scalable way to tackle them proactively and 

• A minimum of 1-2 years of experience in sales/account management (ideally in a tech or SaaS environment) with the demonstrated ability to overachieve against targets

• Business proficiency in German and English, both written and spoken

• Demonstrated ability to quickly adapt to fast-changing circumstances.

• You can clearly position the value of our products and how they solve for the needs of our customers.

• You find creative solutions for problems and thrive in ambiguity.

• You enjoy working against an ambitious target 

• You are interested in HR and organisational topics, and you enjoy working with customers

• Ideally, experience working with CRM, ticketing or project management software (e.g. Salesforce, Groove, JIRA, Confluence).

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with 2 (fully paid) Impact Days –  one for an individual project of your choice and one for a company-wide initiative
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
• Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes