We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

Our internship is not only an opportunity for you to learn, develop, and gain experience in a market-leading, global software company, it’s an opportunity for you to bring diversity, ideas and energy to UserTesting. If you’d like to hear more about it, watch our short video:

The Company

UserTesting enables companies to put their customers at the center of every business decision by leveraging the power of human insights. The most advanced on-demand customer insights platform, UserTesting enables product managers, UX researchers and designers, marketers, and digital executives to connect with their exact target customer in a matter of hours and uncover actionable insights that drive ROI. More than 35,000 companies have adopted UserTesting to make smarter business decisions throughout the design and development of their digital experiences as well as in their marketing messaging and competitive positioning.

The Role

The Sales Acceleration Intern will be responsible for supporting the UserTesting Revenue teams in Northern and Central Europe (Senior Sales People, Business Development Managers, Customer Success Managers and Solution Consultants), through a strategic, ongoing process that equips them with the resources and collateral to make them more efficient driving revenue for the company.

We have exciting opportunities for competitive students to join our Sales team this summer. You will work closely with our Account Executives learning about the sales process and helping the sales team develop a pipeline of sales opportunities. We have offices in London and Edinburgh alongside several remote offices around the world.

Responsibilities will include:

• Strategic account planning and mapping for target accounts
• Campaign planning and liaising across a team of nine
• Creating and analyzing UX tests using UserTesting on target accounts
• Creating new collateral to engage key personas in target accounts
• Develop a point of view for where UserTesting can add strategic value to target accounts through research and analysis

The ideal candidate will possess the following skills:

• Entering the penultimate or final year of undergraduate studies or pursuing post-undergraduate studies.
• Strong work ethic and great attitude 
• Strong written and oral communication skills
• Self-starter who proactively learns new topics
• Interested in learning more about a technology company and building a career in sales 
• Competitive attitude able to work well with people 
• Able to take many sources of information and develop a point of view backed up with evidence

UserTesting is an inclusive, equal opportunity workplace offering a great work environment and the opportunity to change the world. This is a paid opportunity offering plenty of perks (unlimited snacks and refreshments).

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com.If you need to speak to someone please ask!

******

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.