Wayfair (NYSE: W) is one of the world's largest destinations for home goods.  We are seeking a self-starter, people leader that possesses a “closer” mindset to join our Phone & Digital Global Inbound Scaled Sales team.  If you love to drive for results and influence everyone around you to become better salespeople, then Wayfair is the place for you to start a rewarding career!

What is the role? 

• You exceed all team targets for revenue, close/conversion rate, CSAT, and more 
• You are a “driver”,  someone who pushes themselves to do more, make more, be more 
• You are a hands-on leader with excellent interpersonal skills  
• You demonstrate a sense of urgency and have a proven track record of exceeding targets and strong employee engagement.
• You have outstanding oral and written communication skills.
• You will develop a team of 3-4 frontline sales managers with teams of 12 - 15 sales agents and help them to exceed all sales targets
• You will support the vision/mission of Global Sales in all employee/customer interactions
• You will work cross-functionally with leaders and departments throughout the organization to enable sales improvements that affect multiple areas of the business
• You will use your analytical mind to identify trends and work to close performance gaps
• You efficiently manage your time and always put the employee & customer experience first

What attributes should I possess?

• You are engaging and can leverage your personality to quickly connect with your team
• You are competitive and  self-motivated
• You solve problems by thinking critically and creatively 
• You thrive while working in a fast-paced environment 
• You think like an entrepreneur
• You possess strong motivational skills and lead others through passion and experience
• You always respond with professionalism and courtesy to all customer inquiries, requests or complaints 
• You have the ability to engage employees at all levels and listen with empathy and understanding

What is required to be considered?

• All internal mobility eligibility requirements are met. For Vacancy-Based Promotion candidates: Vacancy-Based Promotion Guidebook
• Excellent communication and relationship building skills
• 5+ years of sales management experience, preferably in a solutions-based selling environment such as B2B/SaaS, Direct Sales, or Retail and/or a master’s degree in a relevant field
• Experience in leading a team of 50+ people
• Clear demonstration of your analytical abilities during the interview process (case-study)
• Regular and reliable attendance 

Who is Wayfair?

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items. Across areas such as home furnishings, décor, home improvement, and housewares, Wayfair is reinventing the way people shop for their homes.

The Wayfair family of websites includes:

• Wayfair, an online destination for all things home
• Joss & Main, where beautiful furniture and finds meet irresistible savings
• AllModern, unbelievable prices on everything modern
• Birch Lane, a collection of classic furnishings and timeless home décor

Perigold, unparalleled access to the finest home décor and furnishings

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.