We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

The SDR Manager will help accelerate pipeline generation and drive new business growth for our UK Commercial team, leading and managing two teams of Sales Development Representatives across the Core and SMB segments. 

Reporting into the Pre Sales Manager, this person will attract, retain, and cultivate exceptional talent within the team, with a view to see them progress within the company, primarily into a full quota bearing sales role. 

What you'll be doing:

• Coach and mentor the team to secure high-quality meetings with senior executives (usually C-Suite), driving the team to meet or exceed KPIs
• Contribute towards strategic initiatives and priorities to transform the Pre Sales function to achieve best practice and deliver optimal performance, working with pre-sales peers globally.
• Develop key relationships with leaders across customer segments to ensure alignment on priorities and activity across teams, embedding pre sales teams firmly in the sales cycle
• Establish effective sales development strategies that scale as the team grows
• Partner on the go-to-market strategy, including email, phone, and social messaging
• Help develop and maintain training materials to maximize team performance
• Proactively track and analyze key trends to inform data-driven decisions
• Help develop, plan, and execute extensive professional development programming to enable team members to be successful Account Development Representatives as well as position them for success in a future Business Development role.
• Assist with identifying, attracting, onboarding and managing talent
• Collaborate with segment leaders across to ensure connection to the end to end sales cycle for the segment
• Have involvement in leading global projects and initiatives outside of day to day regionally-focussed role

Who you are:

• Sales leader who has a passion for training, coaching, and development
• Creative problem solver that identifies new and innovative ways to drive top of funnel growth
• Analytical thinker that leverages data to make decisions and recommendations
• A natural motivator that inspires team members to achieve ambitious goals 
• Experience managing people/teams across the entire employee lifecycle in a high-growth environment

We are:

• Passionate about what we do. Our sales teams are super collaborative and it’s a fun place to work if you enjoy seeing your hard work recognised and rewarded.
• Our culture is fast-paced and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house L&D team and individual career mapping.
• Ideas people. We love our employees to think outside the box and always champion new ways of working

What's in it for you:

• A hybrid work set up (3 days in our Central London office, 2 days WFH)
• Competitive base salary with an uncapped commission structure + company bonus
• 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance 
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. 
• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-IA1

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.