Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox UX team works on products and services that keep the Internet open and accessible for all. We are a global, mission-driven organization and we strive to put people’s needs at the core of everything we do. 

As a Senior Content Designer on the UX team, you will bring a deep appreciation for and expertise in the role language plays in the design process. You will collaborate closely with UX designers and user researchers on fully remote, cross-functional teams to co-design experiences in our core browser products. You’ll write the words that help people accomplish tasks in Firefox. 

In particular, this role will be focused on Firefox’s homepage experience across the desktop and mobile browsers. You’ll be responsible for creating the content strategy, information architecture, and overall product copy for Firefox’s front page. At Mozilla, Content Designers typically embed with cross-functional teams on priority projects. They also support as-needed string requests, develop and implement content frameworks, and support content needs for the Firefox design system. To learn more about content design at Mozilla, read the Firefox UX Blog. 

What you’ll do: 

• Create content requirements and all content deliverables for priority projects (deliverables include content audits, strategy and planning documents, microcopy, taxonomies, nomenclature and style guidelines, copy decks, release notes, etc.).
• Work closely with your UX colleagues, as well as product management, engineering, localization, and legal, to define and measure success. You will be responsible for ensuring the resulting content meets requirements and is production-ready.
• Contribute to the content design practice by following existing guidelines, proposing new guidelines, and sharing insights and best practices within and outside of the UX department. 
• Share your work and provide feedback to other design team members to ensure a cohesive design language across products and experiences.
• Use existing Firefox research and data to surface insights that help to solve business and user problems.
• Partner with designers and researchers to run evaluative and usability tests of prototypes, with a focus on copy and content design issues.

What you’ll bring: 

• 5+ years of professional UX writing/content design/content strategy, editorial, or copywriting experience
• Has a portfolio that demonstrates the ability to solve user problems and create copy and content design deliverables for product development
• Experience working on a product design team in an agile environment
• Can write clearly and concisely, with an appropriate voice for product, and a lens for global localization
• A passion for quality content and thoughtful work
• Strives to understand the needs of users, and leads with research and insights
• Interest in and commitment to inclusive writing

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

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Req ID: R2407

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