LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

As the Lead/Senior Database Engineer and Cloud Migration Specialist, you will have a dual role, responsible for leading a team of database engineers supporting multiple database technologies and leading cloud migration projects into Google Cloud Platform (GCP). You will play a critical part in shaping the database strategy, implementing automation, introducing DevOps principles to streamline database management, and ensuring successful cloud migrations into GCP.

You will:

• Database Technology Leadership:
• Lead and mentor a team of database engineers responsible for multiple database technologies.
• Collaborate with cross-functional teams to align database solutions with organizational goals.
• Evaluate, recommend, and implement new database technologies as needed.
• Database Management and Performance:
• Monitor and optimize the performance and availability of databases across various technologies.
• Implement and maintain database security and access controls.
• Troubleshoot and resolve database-related incidents in a timely manner.
• Automation and DevOps:
• Drive automation initiatives to streamline database provisioning, deployment, and maintenance.
• Champion DevOps principles and best practices within the database engineering team.
• Continuously improve database infrastructure through automation.
• On-Call Support and Incident Management:
• Participate in the on-call rotation and provide 24/7 support for critical database incidents.
• Act as an escalation point for complex incidents, ensuring swift resolution.
• Identify root causes of incidents and implement preventive measures.
• Cloud Migration Leadership:
• Lead cloud migration projects into Google Cloud Platform (GCP).
• Develop migration strategies and plans in collaboration with cloud architects and cross-functional teams.
• Ensure successful execution of migration projects, including data migration and application refactoring.
• GCP Expertise:
• Demonstrate a deep understanding of GCP services, features, and best practices.
• Work closely with cloud architects to design and implement scalable, reliable, and cost-effective solutions in GCP.
• Provide guidance to the team on GCP-specific tools and services.
• Risk Management and Compliance:
• Identify and mitigate risks associated with cloud migrations, including data security, compliance, and performance.
• Ensure that migrations adhere to industry standards and compliance requirements.
• Implement monitoring and auditing processes to maintain a secure and compliant GCP environment.

You have:

• Minimum of 10 years of experience as a database engineer with expertise in at least three of the following database technologies: Cassandra, Couchbase, Elasticsearch, MySQL, Kafka, Redis, Vertica - MUST
• Proven experience leading and mentoring a team of database engineers (as a Tech lead, Senior Database engineer etc) - MUST
• Strong knowledge of database administration, performance tuning, and security best practices.
• Proficiency in scripting and automation tools (e.g., Python, Shell) - MUST
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus.
• Proven experience leading cloud migration projects into public cloud preferably Google Cloud Platform (GCP).
• Familiarity with cloud migration tools and methodologies.
• Excellent project management and leadership skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Proactive problem-solving skills and attention to detail in SLA monitoring and management.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.