About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As Senior Director, Localization, you will lead the Translation & Subtitling team and the International Dubbing team overseeing localization of anime into an ever-growing volume of languages globally. You will manage a mix of vendors, contractors, employees around the world to achieve fast turnaround and high-quality localization that pleases our fans. You will be a leader in our Digital Supply Chain development and provide requirements for new global systems then implement use of those systems throughout the Localization pipeline. 

In this role, you will...

• Oversee translation, subtitling/captioning and dubbing of Japanese content into English and international languages in a high volume, fast-paced environment
• Develop strategic localization vendor relationships to ensure a balance of cost control with quality and speed expectations
• Ensure translations, subtitles and dubs meet Crunchyroll quality standards 
• Manage a large, diverse workforce with a mix of contractors, employees and vendors ensuring compliance with accounting and HR policies
• Create accountability for all orders and deliverable completion and produce metrics for team results
• Be the key business owner of Key Names and Phrases management throughout the content lifecycle
• Evolve internal processes, systems and team structure to create modern workflows, best practices and KPIs
• Provide excellent customer service to our teams relying on localization services

In the role of Senior Director, Localization, you will report to the VP Content Operations and Localization.

We are considering applicants for the location(s) of Dallas or Los Angeles (Culver City).

About You

We get excited about candidates, like you, because...

• You have experience building localization teams at a Localization Service Provider or Content Owner
• You have experience managing contractors alongside full-time employees understanding compliance issues for each group
• You have built or implemented Translation and/or Subtitling software and integrated with a larger Media Supply chain
• You want to make our customers happy
• You are an inspirational leader who works well across disparate teams to get things done
• You’ve taken part in developing systems and improving operational processes

About the Team

Content Operations and Localization is the media asset management core of Crunchyroll. We work with our content partners in Japan to receive media, perform necessary QC and localize the content in order to deliver to the Crunchyroll platform and internal Marketing teams and 3rd party clients. Content Operations ensures titles launch on Crunchyroll on time and with highest possible quality.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.